Sales Assistant

An opportunity has arisen for a part time sales assistant at Glenray Jewellers, a long established, independent jeweller and third generation family business. We are a small, owner led business with a friendly and professional approach. This role would suit someone who would enjoy working closely with an experienced owner in a small team environment where trust, reliability and customer care and sales ability are all important.

if you are a retail professional with a genuine passion for selling, this might be an opportunity you would like to consider. You will support customers, build trust and help convert enquiries into sales in a professional, honest and considered way. HOURS The shop is open Monday to Saturday. The time is expected to be 3 to 3.5 days a week, including regular Saturdays.

Full days: 8.50am-5.50pm with a 45 minute lunch break. Wednesday half day : 8.50am
-1.30pm Saturdays are essential. Exact working days will usually follow a regular pattern and will be agreed with some flexibility required to provide cover when needed. The role includes:
Actively selling jewellery and supporting customers through their purchase decisions. Working closely with the owner and small team to provide a high standard of customer service. Confidently discussing products, pricing and options with customers. Contributing to successful sales outcomes through good listening, product presentation and follow up. Building rapport and encouraging repeat visits. Handling repair, valuation and special order enquiries.

Processing sales accurately and professionally. Supporting the smooth day to day running of the shop. Opening and closing duties including putting window and counter displays out each morning and removing and securing them at the end of the day. Cleaning and preparing jewellery for display or customer viewing where necessary, using appropriate methods and equipment. General housekeeping tasks, including keeping displays, counters and the shop floor, clean, tidy and presentable.

Full product and systems training will be provided. A strong sales mindset is essential, along with the ability to work collaboratively in a small, owner led business. Essential skills and experience:
Proven face to face retail sales experience. Comfortable speaking with customers about products and pricing. Able to support and progress sales conversations professionally. Confident, articulate and customer focused. Reliable, punctual and well presented. Jewellery experience is desirable but not essential. The time will suit someone who:
Enjoys selling in a customer facing retail environment Is comfortable working closely with an experienced owner Values professionalism, trust, reliability and customer care Enjoys being part of a small independent business Is looking for a long term part time role Pay £13.50 to £14.50 per hour, depending on experience. Please note this is a sales focused role and regular Saturday availability is essential.

Applications from candidates who cannot work Saturdays are unlikely to be successful.