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Trade Counter Sales Assistant

Job in Oxford, Oxfordshire, OX1, England, UK
Listing for: Independent Builders Merchant Group
Full Time position
Listed on 2026-09-12
Job specializations:
  • Sales
    Retail Sales, Sales Associate/Assistant, Inside Sales
Salary/Wage Range or Industry Benchmark: 18000 - 24000 GBP Yearly GBP 18000.00 24000.00 YEAR
Job Description & How to Apply Below

Location:
Oxford

Company:
Grant & Stone, Plumbing

Job Type:
Full‑Time | Permanent

About Grant & Stone Plumbing

Grant & Stone Plumbing provides expert plumbing and heating supplies, with a strong emphasis on customer service and technical support. As part of Independent Builders Merchants Group (IBMG), we deliver specialist focus with dependable backing.

We’re now looking for a reliable and customer‑focused Trade Counter Sales Assistant to join our team at our Oxford Branch

What You’ll Be Doing
  • Serving trade and retail customers at the counter
  • Processing customer orders and enquiries face‑to‑face and over the phone
  • Recommending products and solutions to meet customer needs
  • Building strong relationships with existing customers and identifying new sales opportunities
  • Resolving customer queries and complaints promptly and professionally
  • Maintaining strong product and technical knowledge
  • Ensuring Health & Safety procedures are followed at all times
  • Supporting the branch with general day‑to‑day tasks
What We’re Looking For
  • Trade counter or plumbing merchant experience
  • DIY, builders’ merchant, or trade background (preferred)
  • Full UK driving licence
  • Good industry and product knowledge
  • Confident communication and customer service skills
  • Basic numeracy skills (addition & subtraction)
  • Ability to prioritise workload and work with minimal supervision
  • Friendly, approachable, and a strong team player
  • Willingness to undertake training and develop in the role
Working Hours

Week 1:

  • Monday–Friday 07:30-17:15

Week 2:

  • Monday–Friday 07:30-17:15
  • Saturday 08:00–12:00
What You’ll Get
  • Pension & paid holidays
  • Training and career development opportunities
  • Supportive team environment
  • Staff discount on building materials
  • Employee Assistance Programme
  • Branded uniform provided

full drivers licence ,must have plumbing sales background ,confidence with cold calling & good communication skills

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