Front of House Concierge Officer OX

Reward and Benefits

• Unlimited training and opportunities to progress
• £15.00 per hour
• 60 hours per week
• 12 hour shift pattern, Monday to Friday; working days 07:00 to 19:00
• Up to 28 days paid holiday (site and shift dependant)
• Recognition rewards
• Access to a 24/7 employee wellbeing support line
• Virtual GP Service
• Earn an extra bonus through recommend a Friend Scheme, no limits

As a Front of House Concierge Officer, you’ll be the first point of contact for visitors and clients, delivering a warm welcome while maintaining a safe, secure environment.

As part of this role, you will provide a professional, client‑facing presence  role is focused on customer service, contractor management, and supporting the Facilities Manager and wider site team.

Your duties include (but are not limited to):

• Act as a client‑facing presence, providing a welcoming and professional service to occupiers, visitors, and contractors
• Deliver a high standard of customer service, responding to queries and issues in a courteous and proactive manner
• Assist with front‑of‑house activities where required, ensuring site standards are maintained
• Escalate incidents or concerns in line with site procedures
• Carry out security duties including access control, monitoring alarms, and incident reporting

Full in‑house training will be provided.

• Valid SIA Licence
• Right to work in the UK and a five‑year checkable history
• Punctual and reliable
• Passionate about creating an expectational customer experience
• Knowledge of the MS packages (Excel, Word, Outlook)
• Highly intuitive with a curious mindset
• Highly presentable in line with our corporate brand
• Resilient and pro‑active in your work

At Dardan, we are committed to building a workforce of talented, intuitive, and ethical professionals. We do this through attracting and retaining a diverse group of people and encourage an inclusive environment for us and our clients.

We hire the best people available and have a continuously evolving culture where everybody is celebrated and respected, which we believe is critical for fostering innovation and collaboration. We recognise the strength in growing a workforce that encourages different ideas in line with our shared values.