Front of House Concierge Officer

As a Front of House Concierge Officer, you will be the first point of contact for visitors and clients, delivering a warm welcome while maintaining a safe, secure environment.

• Act as a client-facing presence, providing a welcoming and professional service to occupiers, visitors, and contractors.
• Deliver a high standard of customer service, responding to queries and issues in a courteous and proactive manner.
• Assist with front‑of‑house activities where required, ensuring site standards are maintained.
• Escalate incidents or concerns in line with site procedures.
• Carry out security duties including access control, monitoring alarms, and incident reporting.
• Full in‑house training will be provided.

• Valid SIA Licence
• Right to work in the UK and a five‑year checkable history.
• Punctual and reliable.
• Passionate about creating an expectational customer experience.
• Knowledge of the MS packages (Excel, Word, Outlook).
• Highly intuitive with a curious mindset.
• Highly presentable in line with our corporate brand.
• Resilient and proactive in your work.

At Dardan, we are committed to building a workforce of talented, intuitive, and ethical professionals. We foster an inclusive environment and celebrate a diverse group of people.

• Unlimited training and opportunities to progress.
• £15.00 per hour.
• 60 hours per week.
• 12‑hour shift pattern, Monday to Friday; working days 07:00 to 19:00.
• Up to 28 days paid holiday (site and shift dependant).
• Recognition rewards.
• Access to a 24/7 employee wellbeing support line.
• Virtual GP Service.
• Earn an extra bonus through recommend a Friend Scheme, no limits.