Security Officer

Retail Security Officer – M&S

Location:

Oxford Summertown

Salary: £14.90 per hour, Guaranteed 40+ hours per week

Join M&S as a Security Officer, where you'll play a vital role in creating a safe, welcoming and secure environment for our customers and colleagues. This isn't just a security role, it's a role for people who stay calm under pressure, lead with professionalism and take pride in delivering great service while protecting our stores, people and products.

• Operate in a fast‑paced retail environment, staying alert, responsive and ready to step in when needed.
• Deliver customer service by greeting customers and providing professional support to both customers and colleagues.
• Help keep the store safe and secure by preventing loss, responding to incidents, identifying risks and supporting safe ways of working.
• Use store technology including mobile reporting systems and body‑worn cameras to support store operations and incident management.
• Remain calm under pressure, responding to challenging situations and supporting emergency procedures with professionalism and confidence.
• Work closely with store colleagues as a team player, maintaining high standards, supporting operations and creating a positive environment for everyone.
• Adapt quickly to changing situations, demonstrating flexibility in a fast‑changing retail environment.

• Previous security experience is preferred.
• A valid SIA licence is desirable, although not essential.
• Strong communication and interpersonal skills.
• A calm, confident and professional approach.
• A proactive mindset with the ability to make sound decisions quickly.
• A genuine passion for customer service and keeping people safe.
• Must be able to provide a 5‑year checkable work history within the UK.

• £14.90 per hour.
• Guaranteed 40+ hours per week.
• 20% colleague discount (after a qualifying period).
• Company‑funded SIA licence renewal.
• Share Incentive Plan.
• Save As You Earn Scheme.
• Cycle to Work Scheme.
• Life Assurance.
• Childcare Voucher Scheme.

Ready to make a difference? Take your marks and apply today.