Customer Experience Lead; Hybrid
Listed on 2026-11-04
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Rheem Manufacturing Company is seeking a Manager, Customer Experience to lead a high-performing team delivering exceptional service for Rheem North America. The role combines strategic leadership with hands-on operations across multiple U.S. locations in a hybrid model (office Mon-Thu, remote Fri).
You will drive CX strategy, monitor KPIs, manage escalations, and collaborate with Sales, Operations, Product, IT, Marketing, and more to optimize the end-to-end customer journey.
We are looking to fill the Customer Experience Lead (Hybrid) position at Rheem Manufacturing Company in Oxnard, CA, United States.
As a Customer Experience Lead (Hybrid), you will play an important part at Rheem Manufacturing Company in Oxnard, CA, United States.
We invite applications for the Customer Experience Lead (Hybrid) position located in Oxnard, CA, United States.
The following opportunity is for a Customer Experience Lead (Hybrid) with Rheem Manufacturing Company.
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