Transfer Admissions Counselor

Responsible for planning and delivering recruiting programs and outreach targeted at all transfer student populations. Performs a full range of admissions responsibilities, including performing operations and recruitment tasks as directed and needed; traveling to target areas and venues for recruitment efforts and events; planning and facilitating key on- and off-campus transfer and recruitment programs; identifying and training volunteers to assist with events;

and developing relationships and collaborating with campus and community offices and organizations. Represents CSU Channel Islands to prospective transfer students when they visit the university, contact the admissions office, and when they require individual counseling.

Participates in the organization and delivery of campus recruitment programs such as information sessions for prospective students and their families as well as admitted transfer events. Advises and counsels prospective transfer students (via email, telephone, and in-office consultations) providing clear and concise explanations to complex admission requirements and application procedures. Assists in training and providing direction to student assistants who respond to inquiries about the transfer admissions and enrollment process.

Responds independently to inquiries from students and their supporters about the admissions and enrollment process and troubleshoots as necessary. Aids prospective transfer students who are not regularly admissible to the University in developing a plan to attain their educational goals.

Collaborates with on- and off-campus partners to disseminate admissions information, including updating community college counselors about campus programs and enrollment data. Represents the California State University system through making various presentations to the general public including but not limited to application workshops, educational opportunities and support services, among topics. Initiates visits at community colleges, community-based organizations, and regional/national college fairs and advises a diverse slate of prospective students on admission and enrollment requirements (frequent evening and weekend events are required;

some overnight travel is also required). Utilizes e-communication and social media tools to enhance CSUCI’s profile in the broader community and engages students in live chats.

Utilizes technology, including but not limited to People Soft Student Information System, Webadmit Application system, Slate, and other CRM communication tools. Calls and emails students to follow up on incomplete admission files and to remind them of deadlines. Collaborates with other offices to assist students in successfully navigating the admission and enrollment process. Assists in the development and editing of communications and systems that facilitate a simpler and more streamlined admissions and enrollment process.

Attends periodic professional development trainings/meetings sponsored by related organizations and the CSU and actively participates in unit meeting and planning retreats.

Assists with other admissions and recruitment related functions and other related duties as assigned.

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field.

Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of…