Banquet Manager, Zachari Dunes

Job Description

Banquet Manager, Zachari Dunes (HOT0C75E)

HOT0C75E

QQ Zachari Dunes on Mandalay Beach Resort, 2101 Mandalay Beach Rd., Oxnard, 93035

Hires, trains, motivates, and directs the banquet staff in servicing all banquet activities to ensure a successful function and repeat business.

• Hires, schedules, and trains all banquet staff, conducts roll call and monthly meetings, and illustrates proper techniques and etiquette for American, French, buffet, and parade types of service. Monitors staff performance, defines performance requirements, and develops action plans for achievement of goals.
• Supervises the setup of function rooms, including placement of linens, silver, china, and glassware according to event order specifications. Visually inspects function rooms and equipment prior to functions for cleanliness, proper inventory, and set up.
• Verbally communicates, in a calm, positive demeanor, during the function with the kitchen, service, beverage, conventions services, and engineering staffs, and the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state, and local safety and health regulations and corporate standards.
• Supervises clean‑up of function rooms and proper breakdown and storage of equipment.

• Attends meetings such as menu meetings and other management required leadership meetings.
• Orders supplies and linens for functions from Purchasing and Housekeeping departments.
• Separates, posts, and distributes event order sheets.
• Assists servers and captains with the execution of events according to the event order and Hilton quality standards.

Assimilate into The Hilton Family PRIDE/CARE culture through understanding, supporting and participating in all elements of PRIDE/CARE. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is essential to the successful performance of this position.

Personal Protective Equipment (PPE) may be required when performing work duties that may pose a risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.

Positions directly reporting to this position:
Assistant General Manager

• Comprehensive knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of appropriate table settings and service ware.
• Knowledge of all applicable federal, state, and local health and safety regulations.
• Comprehensive knowledge of the English language to read event orders and effectively communicate with guests and employees.
• Basic mathematical skills.
• Ability to grasp, lift, carry or transport up to 40 pounds.
• Ability to operate various food and beverage equipment present at a function.
• Ability to set realistic goals and standards.

Education:

Any combination of education, training or experience that provides the required knowledge, skills, and abilities. High School education required. College degree preferred.

Experience:

Two years of banquet manager or food and beverage manager experience necessary.

Licenses or Certificates:
Ability to obtain any government‑required licenses or certificates. CPR training required. First aid training preferred.

Grooming/Uniforms:
All employees must maintain a neat, clean and well‑groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained during orientation.

The annual salary range for this role is $75,000 and is based on applicable and specialized experience and location.