Technology Systems Specialist

Under the supervision of the Technology Systems Manager, the Technology Systems Specialist (Specialist) performs a wide range of technical and administrative tasks to support the District's computer systems, networks, and voice communication infrastructure. This role involves maintaining and improving technological systems, offering technical support to District staff, and ensuring system reliability and security. Work is primarily during standard business hours, with occasional evening and weekend work for special projects or urgent issues.

The Specialist should have strong skills in Microsoft Windows administration, network security, and project management. Responsibilities include analyzing system performance, updating procedural documentation, advising on technological solutions, and ensuring compliance with regulatory standards. The role requires collaboration with control systems staff and senior technology personnel to support the District's technology infrastructure and strategic objectives.

This position is suited for individuals aiming to advance in information technology, offering experiences in system administration, policy development, and end‑user support. It emphasizes the importance of technical expertise, strategic thinking, and effective communication in maintaining and enhancing the District's technological operations.

• Administer District workstations, ensuring desktop software updates and system scripts for automatic updates are effectively managed, maintaining operational efficiency of PCs and laptops.
• Maintain high security levels across networked devices by promptly updating endpoint protection software, covering all user devices to safeguard corporate data.
• Serve as the primary contact for District staff, offering comprehensive technical support for desktop, mobile, system issues, printers, and other peripheral devices.
• Provide support for technology systems used by field teams including mobile devices and remote access tools. Ensure these tools are functional and accessible to field personnel working outside main office.
• Install, maintain, troubleshoot, and update District computer hardware, software, network hardware, servers, telecommunications equipment, and related technology systems.
• Coordinate with software and hardware vendors to facilitate support and troubleshooting, ensuring the reliability and performance of IT equipment.
• Assist in the preparation and monitoring of the IT budget, managing financial resources to support the corporate IT infrastructure, including networks, users, printers, PCs, and laptops.
• Oversee the ordering, deployment, and integration of new IT equipment, following documented procedures to enhance business operations.
• Conduct regular system updates on a defined schedule to ensure the security and currency of corporate networks and systems.
• Manage backup media storage according to District policies, ensuring data integrity and recovery capabilities for business operations.
• Develop and administer electronic data management policies and procedures, focusing on areas such as system security, disaster recovery, and backups, to protect corporate data.
• Implement mobile device management and backup strategies, including policies for email retention and data security monitoring, to cover all mobile devices.
• Install, maintain, administer, and troubleshoot District security systems, including access control systems, video surveillance systems, and associated software.
• Maintain an accurate inventory of District computer equipment, scheduling timely replacements and upgrades to support business needs.
• Keep records of all software licenses, ensuring compliance with agreements and that systems, including…