Customer Experience Lead; Hybrid
Listed on 2026-10-07
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Management
Client Relationship Management, Operations Management, Business Administration
Rheem Manufacturing Company is seeking a Manager, Customer Experience to lead a high-performing team delivering exceptional service for Rheem North America. The role combines strategic leadership with hands-on operations across multiple U.S. locations in a hybrid model (office Mon-Thu, remote Fri).
You will drive CX strategy, monitor KPIs, manage escalations, and collaborate with Sales, Operations, Product, IT, Marketing, and more to optimize the end-to-end customer journey.
We invite applications for the Customer Experience Lead (Hybrid) position located in Oxnard, CA, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 84..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Customer Experience Lead (Hybrid) role in the description above.
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