Director of Housekeeping

Join to apply for the Director of Housekeeping role at Crestline Hotels & Resorts
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Pay Starting at: $77,000 to $83,000

From basic benefits to added advantages, The Westin National Harbor does what it takes to take care of our Associates—both in and outside of work. Benefits include:
Health and Welfare plan options, Competitive Paid Time Off, Volunteer Opportunities, Travel Discounts, and more!

We are currently hiring for Director of Housekeeping to lead and direct the Housekeeping department. The ultimate mission of this role will be to lead the Housekeeping team to drive guest satisfaction by exceeding their expectations, as well as championing the cleanliness of the building.

• Ensure brand training compliance for you and your staff within the first 30 days.
• Develop a program to increase employee recognition within the first 60 days.
• Develop and implement a successful full facility preventive maintenance program within the first 90 days.
• Develop formal inspection checklist to ensure quality and consistency across all the rooms within the first 60 days.
• Work with the Assistant Housekeeping Manager to implement a training plan for the new hires within the 90 days.
• Review all Brand standards to ensure compliance with the brand requirements within the first 60 days.

• High school diploma or GED; 5 years’ experience in the housekeeping area.
• 2 years’ experience as a supervisor/manager in housekeeping with a track record of team success across an organization.
• Basic computer skills needed – you should be comfortable navigating databases and spreadsheets, sending and managing emails, SOPs in electronic form, and other necessary documents.
• Strong cultural fit. Passion, drive and results-orientation is essential to success  live our values daily.

• Hotel Brand experience.
• Familiarity with Microsoft Office to include Outlook, Excel, and Word primarily.
• Experience with hotel information systems preferred.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

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• Director

• Full-time

• Management and Manufacturing

• Hospitality