Mortgage Administrator

Mortgage Administrator

Location:

Up Holland - Office Based Job Type: Full-time, Permanent Mortgage Advice Bureau (MAB) is the UK's leading mortgage broker, with its unique partnership model geared towards strategic growth and winning 250+ awards for the quality of its advice and service.

We are seeking an organized, proactive, and detail-oriented Mortgage Administrator to join our busy team. In this role, you will be the backbone of our mortgage application process.

• Case Management:
  Package, check, and submit mortgage and insurance applications accurately to lenders via various portals.
• Stakeholder Liaison:
  Proactively chase lenders, underwriters, solicitors, and estate agents to progress cases efficiently.
• Client Communication:
  Provide regular, reassuring updates to clients regarding the progress of their applications and handle inbound queries.
• Compliance & CRM:
  Maintain meticulous, compliant case notes and update records on our internal CRM system

• Experience:
  
  Previous experience working as a Mortgage Administrator, Case Manager, or within a financial services administrative role.
• Attention to Detail:
  Exceptional precision and accuracy when handling data and financial documents.
• Communication:
  Excellent verbal and written communication skills with a confident and professional telephone manner.
• Organization:
  Ability to prioritize a heavy workload, multi-task, and meet strict deadlines in a fast-paced environment.
• A basic understanding of FCA regulations.