Service Advisor

Service Advisor | Work-Life Balance & Full Christmas Shutdown!

Are you a customer service natural looking to step into a friendly, stress-free workshop environment with your weekends completely guaranteed? We are partnering with a highly regarded, leading independent garage in Oxted looking for a warm, customer-focused Service Advisor / Receptionist to be the face of their business.

Our client prides themselves on delivering honest, dependable, and high-quality automotive care. Combining the professional standards of a main dealership with the warm, welcoming atmosphere of a close-knit, family-run business, they offer a genuinely supportive culture where your hard work is valued and your work-life balance is prioritized.

• Salary: £32,000 – £35,000 per annum + Group Bonus Scheme
• Hours:
  
  Monday – Friday, 8:00 AM – 5:30 PM (No weekends!)

• Full Christmas Shutdown (enjoy paid time off over the holidays without using up your annual leave!)
• Relaxed, supportive team environment
• Company Pension Scheme
• Free On-site Parking
• Excellent ongoing training & career progression opportunities

• Customer Service:
  Greeting clients warmly face-to-face, over the phone, and via email.
• Booking & Diary Management:
  Efficiently scheduling servicing, MOT tests, and repair work to keep the workshop flowing smoothly.
• Communication:
  Acting as the key liaison between technicians and customers, clearly explaining required repairs, estimates, and updates.
• Administration:
  Creating detailed job cards, processing invoices, and handling customer payments.

This role is based in Oxted, making it an easy commute from Caterham, Westerham, Redhill, and Godstone.