Information Services Specialist

Salary Range Up to $37,500, commensurate with experience

Pay Basis

Pay Basis Monthly

Position Status

Position Status Regular full-time

Location

Position End Date (if temporary)

Posting Open Date

Posting Open Date 11/14/2023

Posting Close Date

Open Until Filled Yes

Desired Start Date

Desired Start Date 12/11/2023

Are you looking for a rewarding opportunity in higher education that provides employee tuition assistance and a comprehensive benefits package? Do you enjoy working with other people in a supportive and collaborative environment?

The Information Services Specialist I accepts, prioritizes, identifies, verifies, images and indexes, in a timely and accurate manner, all student documents received through external and internal mail for all Enrollment Management departments using University Admission, Records and Financial Aid guidelines.

High school diploma or equivalent and three years of work experience.

Associate’s degree and three years of work experience.

• Accept, sort, prioritize, identify, verify, and batch all prospective and current student documents, including but not limited to applications, transcripts, and international certificates, received for all Enrollment Management departments, which includes the Offices of Admissions, Financial Aid, and Registrar.
• Image and index all documents, ensuring documents are readable in OnBase, by operating scanning equipment and identifying visually that information is being accurately scanned.
• Process electronic documents in several OnBase workflow queues.
• Participate in various training opportunities to stay current and improve knowledge base of various platforms and policies affecting document processing.
• Attend required meetings and participate in UTD Enrollment Management events as assigned, which may require traveling on and off campus on foot or by own transportation.
• Ensure a high level of integrity and ethical behavior in dealing with confidential information.
• Position may require overtime work during peak times of the year, which may include evenings, weekends, and/or holidays.

• Demonstrated history of integrity and ethical behavior in working with confidential and sensitive information
• Willingness and ability to work required overtime hours, including evenings, weekends, and holidays, during peak periods throughout the year
• Proficiency in Micro Soft Office suite with ability to learn new software systems
• Attention to detail and accuracy
• Ability to prioritize information in a timely manner and multi-task
• Strong communication and active listening skills with the ability to receive and follow directions and work effectively as part of a team
• Proactive approach to identifying potential issues and problems

The Enrollment Management Unit provides services and support to our prospective and current student populations. Therefore, this is a campus-based position working daily in our offices in the Student Services Building ( SSB ).

The University of Texas at Dallas is a top public research university committed to admitting, enrolling, and graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world. A variety of people, ideas, backgrounds, and perspectives is crucial to achieving our vision and mission. As a charter member of SEA ( STEMM Equity Achievement) Change, UT Dallas fosters an educational, working, and living environment where all members of our community are welcomed, treated fairly, and supported in their pursuit of excellence.

• Medical with prescription drug coverage (100% paid for full-time employees), dental, and, vision insurance plans
• Life, AD&D, and disability insurance plans
• Flexible Spending Accounts
• Paid time off and holidays
• Employee tuition assistance
• Professional development and training opportunities
• Employee wellness and employee assistance programs

1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT…