Receptionist, Administrative​/Clerical

Our client in Paarl a Engineering company is looking for a Receptionist.

• Manage the reception area professionally and act as the first point of contact.
• Welcome and register visitors and issue visitor access where required.
• Operate the company switchboard and handle incoming calls.
• Take and distribute telephone messages accurately.
• Respond to general enquiries and direct queries to the correct department.
• Receive, sort, record and distribute mail, parcels and courier deliveries.
• Coordinate courier collections when required.
• Schedule and manage boardroom bookings.
• Keep the reception/front desk clean, organised and professional.
• Perform general administration such as:
  • Filing
  • Scanning
  • Photocopying
  • Printing
  • Document preparation
  • Maintaining registers and records
• Capture and update reception information on relevant systems.
• Provide administrative support to employees and departments.
• Deliver friendly, professional customer service to internal and external stakeholders.
• Maintain confidentiality.
• Follow company policies and reception procedures.
• Report maintenance, housekeeping or security concerns.
• Perform other reception-related duties assigned by management.

• Grade 12 (Matric) – required.
• Office/Business Administration, Customer Service or related qualification is advantageous.
• 2–3 years’ experience in reception/front desk work.
• Experience operating a multi-line switchboard.
• Corporate/professional environment experience advantageous.
• Excellent verbal and written communication.
• Professional telephone etiquette.
• Strong customer-service orientation.
• Excellent interpersonal and relationship-building skills.
• Proficient in Microsoft Word, Excel, Outlook and Teams.
• Professional appearance and positive attitude.