Sales Technician​/Support Technician

About the Role

We are seeking an energetic and customer-focused Sales Technician to join a dynamic retail team for our client in Paarl. This position combines in-person retail sales with technical support responsibilities. You will assist customers with product selection, handle point-of-sale transactions, and provide support for a range of consumer electronics and IT products.

• Greet customers in-store, understand their needs, and provide knowledgeable product recommendations (computers, printers, accessories, etc.).
• Demonstrate and explain product features and benefits.
• Assist with device setup, troubleshooting, and basic technical support for customers.
• Process sales transactions (cash, card, POS systems) accurately and efficiently.
• Maintain stock displays, ensure shelves are tidy, and manage inventory levels.
• Provide after-sales support, assist with returns, and resolve basic customer issues.
• Stay updated on the latest technology trends and product offerings.

• Matric/Grade 12 certificate.
• At least 1 year of in-person experience in a retail sales, customer service, or related environment.
• Direct experience with IT products (such as computers, peripherals, or related technology) is essential.
• Confident communicator with strong interpersonal and problem-solving skills.
• Basic technical aptitude and willingness to learn about new tech products.