Junior Network Technician - Telecom

About the Role

Our client, a growing provider in the telecommunications field, is actively seeking an enthusiastic Junior Network Technician to join their support team in Paarl. This entry-level position is ideal for individuals looking to build a career in network infrastructure and gain hands-on experience within the dynamic telecom industry. You will assist senior technicians in maintaining network operations, resolving basic technical issues, and ensuring the smooth functioning of communication services for clients in the Western Cape.

This role offers excellent training and development opportunities.

• Assist in the installation, configuration, and testing of network equipment such as routers, switches, and modems.
• Monitor network performance and respond to alerts, escalating issues to senior technicians as needed.
• Provide first-level technical support to customers experiencing connectivity or service issues.
• Perform routine checks and basic troubleshooting on network infrastructure components.
• Maintain accurate records of network configurations, equipment status, and support activities.
• Learn and apply industry best practices in network maintenance and troubleshooting within the telecom environment.

• A relevant technical qualification or matriculation with a strong interest in IT and networking.
• Basic understanding of computer networks, TCP/IP, and common network protocols.
• Familiarity with network hardware like routers and switches is an advantage.
• Good problem-solving skills and a methodical approach to technical tasks.
• Strong communication skills and a customer-focused attitude.
• Willingness to learn and adapt to new technologies in the telecommunications sector in Paarl.

• Competitive entry-level salary with potential for increases based on performance.
• Comprehensive training program focused on network technologies and certifications.
• Opportunities for career advancement within the telecom field.
• A supportive team environment that encourages learning and skill development.
• Exposure to diverse network infrastructure and client solutions.