Support Engineer
Job in
Paarl, 7622, South Africa
Listed on 2026-10-09
Listing for:
Headhunters
Full Time
position Listed on 2026-10-09
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Network Administrator, Technical Support
Job Description & How to Apply Below
- Degree or diploma in Information Technology, Computer Science, or a related field.
- Strong understanding of computer systems, networking principles, and IT infrastructure.
- Practical experience diagnosing and resolving hardware and software issues.
- Working knowledge of Windows and Linux operating systems.
- Knowledge of networking principles and infrastructure.
- Experience or exposure to Microsoft 365 administration, Azure and Intune.
- Knowledge of VMware and Hyper-V environments.
- Understanding of IT security principles and best practices.
- Ability to evaluate technical solutions within business and budget constraints.
- Microsoft certification would be advantageous.
- Cisco, VMware, or other relevant industry certifications would be advantageous.
- Install, configure, maintain, and support hardware, software, and network systems.
- Diagnose and resolve hardware, software, network, and user-support issues.
- Respond promptly to technical support requests.
- Keep users informed of technical issues and resolution progress.
- Provide clear technical guidance and training to users where required.
- Document support activities, resolutions, and system changes accurately.
- Collaborate with IT team members to maintain reliable day-to-day operations.
- Perform system upgrades and assist with technical improvements.
- Maintain appropriate security standards across the IT environment.
- Complete assigned technical tasks while maintaining system stability.
- Troubleshoot routine technical issues and esc…??
- Perform scheduled maintenance to support reliable platform performance.
- Support Microsoft 365, Intune, Azure, VMware, and Hyper-V environments.
- Take ownership of assigned technical tasks and initiatives through to completion.
- Identify and recommend improvements to IT support and implementation processes.
- Participate in knowledge-sharing activities and contribute to team capability.
- Communicate technical information clearly and professionally to users, colleagues, and stakeholders.
- Work collaboratively to resolve technical concerns and develop practical solutions.
Requirements:
- Degree or diploma in Information Technology, Computer Science, or a related field.
- Strong understanding of computer systems, networking principles, and IT infrastructure.
- Practical experience diagnosing and resolving hardware and software issues.
- Working knowledge of Windows and Linux operating systems.
- Knowledge of networking principles and infrastructure.
- Experience or exposure to Microsoft 365 administration, Azure and Intune.
- Knowledge of VMware and Hyper-V environments.
- Understanding of IT security principles and best practices.
- Ability to evaluate technical solutions within business and budget constraints.
- Microsoft certification would be advantageous.
- Cisco, VMware, or other relevant industry certifications would be advantageous.
- Install, configure, maintain, and support hardware, software, and network systems.
- Diagnose and resolve hardware, software, network, and user-support issues.
- Respond promptly to technical support requests.
- Keep users informed of technical issues and resolution progress.
- Provide clear technical guidance and training to users where required.
- Document support activities, resolutions, and system changes accurately.
- Collaborate with IT team members to maintain reliable day-to-day operations.
- Perform system upgrades and assist with technical improvements.
- Maintain appropriate security standards across the IT environment.
- Complete assigned technical tasks while maintaining system stability.
- Troubleshoot routine technical issues and esc…??
- Perform scheduled maintenance to support reliable platform performance.
- Support Microsoft 365, Intune, Azure, VMware, and Hyper-V environments.
- Take ownership of assigned technical tasks and initiatives through to completion.
- Identify and recommend improvements to IT support and implementation processes.
- Participate in knowledge-sharing activities and contribute to team capability.
- Communicate technical information clearly and professionally to users, colleagues, and stakeholders.
- Work collaboratively to resolve technical concerns and develop practical solutions.
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