Store Manager H​/F - Padova

Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. With more than 400 of its own points of sale, APM Monaco is continuing to expand and has numerous plans to open new stores around the world.

APM MONACO will open a new store in Padova, we're recruiting a Store Manager on a permanent contract to join our team!
Responsibilities
Sales

Achieving sales targets
Analyse sales reports and data to determine business needs and implement strategies
Define individual objectives for sales consultants
Motivate team members and ensure understanding of KPIs to improve individual and team performance
Work with the marketing team

Customer service

Ensure quality of customer service
Ensure that the team maintains communication with customers
Resolve customer complaints and support decisions made by sales advisors

Operations

Ensure the maintenance, presentation and organisation of the shop
Ensure payment procedures are followed
Monitor expenditure on blinds
Set up staff schedules as required
Manage the inventory and ensure that staff adhere to procedures and are trained in the use of the POS
Maintain good communication with members of the company and other stores

Visual Merchandising

Improve and maintain merchandising guidelines
Ensure that the store is clean, organised and complies with the guidelines set by management
Work with the logistics and marketing teams to ensure that the store's product range is correct
Identify and communicate defective products as quickly as possible
Communicate stock requirements

Human resources

Participate in the recruitment, training and development of staff
Develop and monitor training programmes
Evaluate the performance of each staff member and provide constant feedback to improve performance
Helping to resolve HR problems
Ensuring that professional image and standards are respected and reflect the brand image

You love APM Monaco!
You have solid experience as a Store Manager
You have experience in luxury/fashion retail and visual merchandising
You are fluent in English
You know how to analyse sales reports and react quickly
You have strong communication and organisational skills
Flexible working hours (evenings, weekends and bank holidays)
Dont wait any longer to join APM Monaco, apply now!
Recommendation:
English level required
Please be advised that housing arrangements are the responsibility of the successful candidate.
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