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Software Engineering Manager - Sustaining Engineering

Job in 35122, Padua, Veneto, Italy
Listing for: Canonical
Full Time position
Listed on 2026-05-16
Job specializations:
  • Software Development
    Software Engineer, DevOps, Cloud Engineer - Software
Job Description & How to Apply Below
Overview Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles.

Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing.

We are hiring a Engineering Manager for Sustaining Engineering passionate about open source software, Linux and cloud computing. This role leads one of our regional teams and reports directly to the global Director of Sustaining Engineering.

Sustaining Engineering is a business critical team that continuously improves various open source software by resolving software defects reported by customers. Software stack includes everything from the kernel all the way up to the user space applications and IaaS platforms. This position leads one of our regional teams and is one of several managers, who report directly to the global Director of Sustaining Engineering.

Our customers build large-scale mission critical infrastructure and application solutions on Ubuntu and open source from Canonical. While not actively developing products, Sustaining Engineering, as part of Support Engineering, solves problems for the customer and for the benefit of the wider Open Source community. This team is well staffed with experts in every time zone and, while the work can be challenging sometimes, the team is resourced to ensure a good work-life balance and ongoing development of each team member.

As an engineering manager in the Sustaining Engineering team, your primary responsibility is to the people you support: ensuring that they are growing as engineers, making valuable contributions, and generally having a great experience hnical leadership and a solid background in software development are a must, so that you are able to help your team members grow professionally. You will have the opportunity to influence the culture, facilitate technical delivery, and work with your team on strategy and execution.

Location:

This is a globally remote role, unless specified otherwise.

The role entails

Manage and lead a distributed team of engineers

Hire, coach, mentor, provide feedback and career development guidance to your team Manage & measure key performance indicators (KPIs), and training

Support timely delivery of bug fixes, patches, and other technical solutions to address business needs in a variety of technology fields, including but not limited to Ubuntu, Open Stack, Ceph, Kubernetes, Juju & MAASDemonstrate the very best of Canonical in customer interactions

Set and manage expectations with other engineering teams, senior management, and external stakeholders

Advocate and advance modern software development practices

Grow a healthy, collaborative engineering culture in line with the company value

Collaborate with other teams in the organisation

Work from home with global travel up to 10% for internal and external events

What we are looking for in you Professional software delivery experience using C, C++, Go, Python, or similar

You are knowledgeable and passionate about software development

Leadership experience displaying ability to organise and prioritise complex problem resolution and bug fixes

Experience with version control systems such as git

Experience with debugging tools such as gdb, crash or other

Demonstrated strong commitment to testing methodologies and maintainable code quality

Excellent communication skills in the English language, both verbal and written

Experience with Linux, with a preference towards Ubuntu

Experience with Open Source and Open Source Business Models People management experience in a support organisation is a strong plus

What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

Distributed work environment with twice-yearly team sprints in person

Personal learning and development budget of USD 2,000 per year Annual compensation review

Recognition rewards

Annual holiday leave

Maternity and paternity leave

Employee Assistance Programme Opportunity to travel to new locations to meet colleagues

Priority Pass, and travel upgrades for long haul company events

About Canonical Canonical is a…
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