Receptionist; Part-Time

HR Consulting Solutions is an international executive search firm that has been retained by Window World of Paducah to conduct a search for a friendly, dependable, and customer-focused Part-Time Receptionist. Below is the job description outlining the expectations of this role.

Window World of Paducah is one of over 200 locations of Window World, Inc. Owned and operated by Mike Troutt, Window World of Paducah proudly serves customers throughout Western Kentucky and Southern Illinois. The company has built a strong reputation for quality products, exceptional customer service, and a welcoming, family-oriented work environment.

As the company continues to grow and expand its operations, Window World of Paducah is seeking a friendly, professional, and dependable Part-Time Receptionist to join its team in Paducah, Kentucky.

The Part-Time Receptionist serves as the first point of contact for customers, visitors, and callers, helping create a positive and welcoming experience for everyone who interacts with Window World of Paducah. This position is primarily responsible for answering incoming phone calls, greeting visitors, directing inquiries to the appropriate team members, and providing general front desk support.

This is a part-time position offering a flexible daytime schedule, Monday through Friday.Window World recognizes the importance of work-life balance and is willing to work with the right candidate to establish a schedule that accommodates personal and family commitments. Potential schedules may include approximately 8:00 a.m. to 2:00 p.m. or 9:00 a.m. to 3:00 p.m., with flexibility based on the needs of the candidate and the business.

This opportunity is ideal for someone who enjoys interacting with people, takes pride in providing excellent customer service, and is seeking a rewarding part-time position in a professional, team-oriented office environment.

• Warmly greets customers, visitors, and guests as they enter the office, ensuring a friendly and professional first impression.
• Answers incoming telephone calls promptly and courteously, directing callers to the appropriate departments or team members.
• Screens incoming calls, takes accurate messages, and ensures information is communicated to the appropriate personnel.
• Responds to general customer inquiries, provides basic information regarding the company's products and services, and directs customers to the appropriate team members for additional assistance. directing them to the appropriate staff member for additional assistance.
• Maintains a clean, organized, and welcoming reception area.
• Receives and distributes incoming mail, packages, and deliveries as needed.
• Performs basic clerical duties, including filing, copying, scanning, and organizing documents.
• Provides occasional administrative assistance and general office support to other team members as needed.
• Maintains professionalism, confidentiality, and a positive attitude when interacting with customers, coworkers, and visitors.
• Performs other related duties as assigned.

• High school diploma or equivalent.
• At least one year of previous customer service experience preferred.
• Previous experience in a receptionist, front desk, or general office support role is a plus but not required.

• Excellent verbal communication and interpersonal skills.
• Friendly, outgoing, and professional demeanor with a genuine passion for helping others.
• Strong customer service skills and the ability to interact positively with a variety of personalities.
• Ability to answer and manage multiple incoming telephone calls while maintaining a courteous…