Senior Financial Manager, Partnerships

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Join the team as Twilio’s next Sr Financial Manager, Partnerships.

As Sr. Manager of GTM Finance for Global Partnerships, you will serve as the primary strategic co-pilot to the VP of Global Partnerships. You will design economic models driving our ecosystem strategy across Cloud Marketplaces (AWS, GCP, Azure), Global Systems Integrators (GSIs), and ISVs-ensuring partner incentive investments accelerate usage-based revenue while achieving profitability goals.

In this role, you’ll:

• Serve as the primary, trusted financial and strategic advisor to the VP of Global Partnerships and his global leadership team

• Marketplace Strategy (AWS, GCP, Azure): partner with the marketplace and other cross functional teams in R&D, Marketing, GTM to optimize Twilio’s business through cloud marketplaces

• Ecosystem Monetization: design revenue-share frameworks and co-sell incentives tailored to Twilio’s business

• Program & MDF ROI:
  Build analytical frameworks to measure the return on Market Development Funds (MDF), partner tier rebates, and GSI enablement investments

• Executive Decision Support:
  Deliver synthesized quarterly board-level narratives on partner-attributed versus partner-sourced trends as well as other strategic partner-related priorities

• Long-Range Planning: lead global partner forecasting, capacity planning, and multi-year investment modeling

• Unit Economics:
  Define, build, and monitor critical partner metrics including Partner-Sourced vs. Partner-Influenced Revenue, Margin-Adjusted CAC, and payback periods

• Commercial Models:
  Partner with Sales and Legal to evaluate, model, and approve non-standard partner contracts and bespoke commercial structures

• Develop robust financial models for new market expansion, evaluating the build-vs-buy-vs-partner economics for emerging international regions and product integrations

• Partner closely with Corporate Accounting and Commission teams to ensure accurate, timely accruals for partner rebates, referral fees, and MDF contra-revenue adjustments

• Own the global forecasting, budgeting, and month-end accruals for global partnership programs and incentives

• Collaborate with Rev Ops, GTM Systems, and Data Engineering to build scalable, automated reporting infrastructure

• Forge cross-functional alliances to identify margin drivers and scale cost-efficiency within the partner ecosystem.

• Execute agile scenario planning and ad-hoc analyses for senior leadership regarding partnership investments.

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always…