Clinical Nurse Liaison- Cardiac Office

21 hours ago Be among the first 25 applicants

Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.

Job Description

Phone triage for patients as well as managing the HF patients directly via clinic side to help manage this patients HF over phone through education, of foods, medications and if needed to be seen, schedule these patients with one of our NPs to cut down on any hospital readmissions.

The Clinical Nurse Liaison (CNL) functions in the role of expert clinician, educator, consultant, case manager, and researcher. In collaboration with the medical staff and nursing staff, the CNL monitors the clinical care of patients and provides clinical support to improve patient care and patient outcomes. Incorporated within each of these role functions, the CNL is a role model, patient advocate, change agent, leader, and cost-effective practitioner.

• Develops and assists in the implementation of nursing care plans and standards specific to the needs of the patient.
• Assists and provides direction to nursing staff with clinical decision making and priority setting.
• Models excellence in nursing practice through the utilization of advanced concepts in the areas of assessment, diagnosis, planning, implementation, and evaluation of perceived, actual or potential problems that occur in a variety of patient populations.
• Functions as a facilitator and innovator for state-of-the-art nursing care with direct involvement in implementing and evaluating new techniques and equipment for safety, cost-effectiveness, and benefits related to nursing practice.
• Completes history and physical on patients as indicated.
• Writes medical orders per established protocols or as ordered by physician.
• Performs daily rounds on assigned physician patients.
• Assesses the health status of assigned patients by collecting and analyzing patient data and evaluating the appropriateness of care.

• Assists patients, their significant others, and family in the acquisition of information related to health and wellness, including the prevention of illness and injury.
• Serves as a resource to nursing staff, nursing students, and other health care personnel in the acquisition of knowledge and skills related to nursing knowledge.
• Develops and implements educational information, materials, and programs for discharge planning and teaching of health care consumers.
• Contributes to professional nursing literature by publishing scholarly works.
• Contributes to nursing education.

• Expands the scientific base of nursing practice by conducting and facilitating nursing research.
• Disseminates research findings through presentations and publications.
• Critically analyzes current nursing research methods and results for utilization in the expansion and improvement of patient care and patient outcomes.

• Collaborates with clinical nurses and other members of the health care team to problem solve complex clinical situations for specialty needs of patients.
• Collaborates with clinical nurses and other members of the health care team to problem solve complex clinical situations for special system needs.

• Identify developmental needs of others and coach, mentor, or otherwise help others to improve their knowledge, skills and abilities.
• Provide consultation and/or expert advice or testimony.
• Evaluate information against a set of standards.
• Work with or contribute to a work group or team to complete assigned task(s).
• Develop and maintain applicable professional contacts, resources and /or networks.
• Follow and apply treatment plans as developed by a licensed professional.
• Assess physical, mental, social or economic needs of patients.
• Coordinate the activities or tasks of people, groups and/or organization(s).
• Communicate information and ideas clearly, and concisely, in writing; read and understand information presented in writing.
• Develop approaches for implementation of an idea, program or change in operations; develop individualized treatment plans.
• Speak clearly, concisely and effectively; listen to, and understand, information and ideas as presented verbally.
• Review and/or edit documents for accuracy and completeness.
• Enter, transcribe, record, store, or maintain information in either written or electronic form.

• Complies with and is knowledgeable of hospital and safety procedures and policies.
• Contributes to the care of the environment by maintaining work area and assisting with light housekeeping as needed.
• Is knowledgeable of and participates in the hospital's performance improvement program.
• Utilizes computer system as needed for information and to complete tasks.
• Maintains customers' rights (confidentiality,…