Quality Assurance Manager NWD

Location: Paducah, Kentucky
Title: Quality Assurance Manager
Schedule (FT/PT): Regular Full Time
Travel Required: No
Government Clearance: Must be able to obtain and maintain an "Q" Department of Energy security clearance, if requested

North Wind Dynamics, LLC is an Alaska Native Corporation-owned SBA-certified 8(a) small, disadvantaged business. NWD specializes in facilities maintenance, management, and operations support, delivering reliable, mission-aligned services that ensure smooth day-to-day operations and long-term infrastructure resilience. Services include: base operations support services; facilities management/maintenance (MEP, etc.); landscaping, janitorial & pest control; environmental support (waste management, exposure assessments, etc.); safety and quality management;

training & records management; IT data center management; safeguards, security & access controls; equipment maintenance; logistics and materials management.

The Quality Assurance (QA) Manager manages the Quality Assurance Program and ensures all contract requirements are met; serves as the primary point of contact with the U.S. Department of Energy (DOE) for issues related to Quality Assurance.

• Develop, implement, and maintain a Quality Assurance Program in accordance with DOE O 414.
• Develop, implement, and maintain a Contractor Assurance System in accordance with DOE O 226.
• Develop, implement, and maintain Quality Assurance Program procedures compliant with applicable requirements and ensure these procedures are properly implemented.
• Establish and coordinate processes to assess the quality of items and services, such as assessments, supplier evaluations, and receipt inspections.
• Establish and coordinate processes categorize the significance of issues, perform causal analyses, develop corrective actions, and ensure corrective actions are completed and effective.
• Provide training and consultation to project employees to ensure understanding and compliance with Quality Assurance requirements.
• Ensure Quality Assurance-related contract deliverables are submitted accurately and as scheduled.
• Serve as the primary point of contact with DOE and other site contractors for issues related to Quality Assurance.
• Continuously evaluate Quality Assurance processes to identify potential weaknesses and opportunities for improvement.
• Independently implement process improvements.
• Establish, track, and report Quality Assurance Program performance indicators.
• Provide support and backup to the Environment, Safety, Health, and Quality Manager.

• Supervise personnel assigned to the Quality Assurance department.
• Establish expectations, develop employee knowledge and skills, and inspire them to achieve.

• Bachelor’s degree in the field of engineering, quality or comparable field of study.
• 4 years of experience in Quality Assurance
• 2 years of management experience
• Auditing experience
• Causal analyses experience

• Proficient in use of computer software to include MS Office tools and database management
• Exceptional interpersonal, communication, and technical writing skills
• Time management and delegation skills
• Reliably complete assigned actions and achieve objectives.
• Accountability - Acknowledge reality, embrace it, find solutions, and make it happen.
• Be transparent and truthful
• Take initiative to identify and do what needs to be done.

• Must be a citizen of the United States and authorized to work in the US
• Must have a valid driver’s license and be able to operate a government vehicle
• Must be able to obtain and maintain an "Q" Department of Energy security clearance, if requested