Team Member, Retail

The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Customer Experience.

Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.

As a Team Member, it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
• Deliver on our promise of Legendary Customer Service through GURA:
  • Greet the Customer.
  • Uncover Customer’s Needs & Wants.
  • Recommend Product Solutions.
  • Ask to Add Value & Appreciate the Customer.
• Perform a combination of the following duties during 95 percent of their day:
  • Operate cash register/computer following cash handling procedures.
  • Recovery of merchandise.
  • Participate in mandatory freight process.
  • Complete Plan-o-gram procedures (merchandising, sets, and resets).
  • Assemble merchandise.
  • Perform janitorial duties.
  • Execute price changes/markdowns.
  • Operate Forklift (unless under the age of 18).
  • Operate Cardboard Baler (unless under the age of 18).
  • Assist customers with loading purchases.
  • Ensure the customer has a Legendary shopping experience.
  • Ensure the safety and well-being of birds and maintain poultry holding tanks as required.
  • Complete all documentation associated with any of the above job duties.
• Perform other duties as assigned.

Experience:

No experience required. Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.

Education:

A high school diploma or equivalent is preferred, but not required. Team Members must be able to read, write and count accurately.

• Farming, ranching, pet/equine, or welding knowledge.
• Ability to read, write, and count accurately.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Strong interpersonal skills.

• Favorable working environment, generally working inside with moderate noise.
• Indoor floors and outdoor lots generally are hard surfaces.
• Work shifts vary, generally no less than 4 hours and may exceed 8 hours.
• Promote a safe and productive work environment and adhere to Company safety training and guidelines.

• Ability to move and transfer merchandise, weighing up to 50 pounds.
• Ability to push and pull merchandise up to 2,000 pounds with proper equipment.
• Ability to occasionally lift or reach merchandise overhead.
• Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
• Ability to move throughout the store for an entire shift.
• Ability to safely access all areas of the store.
• Ability to operate necessary equipment (e.g. dolly, handtruck, forklift, baler, computer, cash register).
• Ability to read, write, and count accurately.
• Ability to communicate effectively with team members.
• Ability to handle and be in contact with birds/poultry.
• Ability to complete all required training.

This job description represents an overview of the responsibilities for the position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/her supervisor.

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. We are committed to supporting them with a comprehensive total reward package. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources.

You must apply or refer a friend through our internal portal.

We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits offerings.

A lot of care goes into providing legendary service at Tractor Supply Company. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.