Administrator, Office Administrator​/ Coordinator, Customer Service​/HelpDesk

Care Home Administrator

Belle Vue Care Home – Paignton – TQ4 6ER

8AM - 5PM

£13.54 per hr

Harbour Healthcare

Harbour Healthcare is recruiting for a Care Home Administrator in Paignton. Harbour Healthcare sets high standards for resident care; working for Harbour Healthcare means you are joining a team that puts residents’ care and comfort before everything else. Our team is professional, respectful, responsible, well‑trained and has high expectations of itself and each other.

This represents a great opportunity for the right individual, who will be positive, self‑motivated, friendly, and proactive. We are looking for someone who is experienced in the field to join our established team of professionals.

Title: Home Administrator

Responsible to: Home Manager

Purpose: To be responsible for the smooth running of the administration of the Nursing Home.

• Maintain accurate and complete financial records of the Nursing Home in line with Company procedures, using computer and manual systems.
• Prepare and submit monthly accounts for extra services to Clients/Relatives.
• Process receipts of monies against Clients account and maintain associated records.
• Record receipts of payments using computer and manual systems in line with Company procedures.
• Monitor and record the Home’s monthly budget, sharing with the Home Manager.
• Monitor and record petty cash transactions using both computer and manual systems.
• Monitor and record Nursing Home Credit card using both computer and manual systems.
• Ensure all staff shifts are recorded for accurate calculation of wages on a weekly basis using computer (CIVICA) and manual systems.
• Support HR recruitment processes when onboarding new staff. Ordering of uniforms/badges.
• Maintain complete files for Clients and Staff members in line with the Company’s policies and procedures.
• Archiving said files and arrange destruction.
• Operate office equipment.
• Answer the telephone, respond to enquiries from both Clients and Visitors at reception, and re‑direct enquiries in a friendly and efficient manner.
• Ensure emails are dealt with in a timely manner.
• Monitor the online enquiries, arranging visits as deemed appropriate.
• Maintain stationary supplies.
• To provide admin and secretarial support to the Home Manager within given timescales.
• Participate in Staff and client meetings as required, taking minutes as requested.
• Ensure that all information of confidential nature gained in the course of duty is not divulged to third parties.
• Support the home in ensuring that staff training is accurately recorded and percentages maintained.

This job description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.

• Discounts on Shopping, Fashion, Days out, Travel, Entertainment and lots more!
• FREE face‑to‑face counselling, for you and your family!
• Staff recognition award ceremonies
• £30 voucher available every month for the nominated ‘Employee of the month’
• Opportunities for training and career progression
• Salary Sacrifice Pension scheme
• Blue Light Card – up to 50% discount across 100’s of retailers
• Access to a FREE eye test and discounted glasses
• Cashback card – save up to £500 annually, can be used at over 80 big brands
• Wellbeing portal:
• FREE meditation series
• FREE wellbeing podcasts & live virtual events
• FREE mental health support programmes
• FREE workout plans
• FREE Live digital gym classes
• FREE mindset and wellbeing series
• Seasonal Company events, competitions and incentives
• Refer a friend scheme – earn up to £250 when referring a friend to work for Harbour Healthcare
• On‑site parking

If you believe that you might be right for this role, we would love to hear from you.