Student Services Advisor; Admissions & Enrolment

Job title:

2x Student Services Advisor (Admissions & Enrolment)

Job reference: REQ
003020

Date posted: 30/01/2026

Final date to receive applications: 22/02/2026

Location:

Paignton, Devon

Salary: £23,885.00 to £24,116.00 per annum

Package: plus excellent benefits

Contractual hours: 37 per week

Basis:
Full Time, fixed term until 10 July 2026

Job category:
Support

Our Student Services team is seeking a friendly, professional, and student focused Student Services Advisor to join our dynamic Admissions team. This role is ideal for someone who enjoys connecting with people, building strong rapport quickly, and supporting individuals as they begin their personal and academic journeys. You’ll play a key part in delivering a welcoming, high quality experience to new learners as they move through the enrolment process.

In this role, you’ll provide professional support to all enquirers, whether by email, phone, online chat, or in person, ensuring responses are timely, accurate, and aligned with College standards. You will work closely with teams across the College to offer up to date information, support onboarding activities such as Interview Evenings and Enrolment sessions, and ensure accurate data entry. You’ll also make essential referrals, including directing applicants with SEN needs to Learning Support, escalating potential risk cases for assessment, and connecting unsure applicants with the Guidance Team so they can make informed decisions.

Additionally, you’ll collaborate with Guidance and Safeguarding & Wellbeing staff to follow up with early leavers or applicants who haven’t converted, helping to strengthen future retention.

The role also involves offering advice on travel and bursary schemes in partnership with the Funding and Transport Officer, as well as supporting administrative processes linked to these areas. You will work with the Marketing Team at promotional events such as Open Events and school visits to help represent the College. If you hold GCSE English and maths at grade 4/C or above (or equivalent), have experience working with the public in a frontline role, and can work effectively both independently and as part of a team, we would love to hear from you.

• GCSE English and maths at grade 4/C or above (or equivalent)
• Experience working with the public in a frontline role
• Can work effectively both independently and as part of a team

• 25 days annual leave (pro-rata of fractional) including the option to purchase additional holiday days;
• 1 additional days holiday for your birthday (does not have to be used on your birthday);
• 1 additional days holiday for every 5 years served;
• Christmas Closure of up to 2 weeks in addition to annual leave entitlement;
• Access to a wealth of training, apprenticeships and funded higher education opportunities as well as dedicated training days;
• Local Government Pension Scheme Employer pension contributions of 18%;
• Subsidised fitness suite facility, onsite hair and beauty salon, access to a wide range of catering facilities, outdoor gym and free eyesight tests;
• Major supermarket and high street employee discount schemes;
• Life Assurance (if member of pension scheme);
• On Site Nursery (Mama Bears);
• Employee Assistance Programmes;
• Access to Blue Light Card membership;
• Discounted travel schemes.

Closing date:
Sunday 22 February 2026

Interview date:
Friday 27 February 2026

Having read the job description, should you have any questions relating to the role prior to applying, please contact Sophie Price via email at

To apply and for a full job description please visit the Jobs page of the South Devon College website. Please do NOT send CVs, we only accept applications via the relevant form on our dedicated recruitment website.

Please note that you will be required to be in possession of an Enhanced DBS Certificate or be willing to undertake an Enhanced DBS check as a condition of employment at the College.

This College is committed to Safeguarding/Prevent and promoting the welfare of students, including children and young people, and expects all staff and volunteers to share this commitment.

The College is committed to applying its Single Equality Scheme at…