Intermediate Care Health and Social Care Co-Ordinator

Overview

The Intermediate Care Coordinator provides a consistent point of contact for members of the public and professionals, undertaking conversations to identify needs, risks and collating appropriate information for referral to the multi‑disciplinary team or other community services. The role includes carrying out social care assessments, applying the Care Act 2014 eligibility criteria and contributing to multi‑disciplinary assessments, while managing a short‑term caseload, formulating support plans and acting as a key worker.

• Provide a consistent point of contact and conduct conversations to identify needs and risks.
• Carry out social care assessments in line with the Care Act 2014 and other legislative requirements.
• Apply eligibility criteria and commission appropriate health and social care services.
• Collaborate with a multi‑disciplinary team to develop and update detailed support plans and set goals and objectives.
• Act as a key worker, monitoring needs and adjusting support plans as required.
• Coordinate a caseload and work alongside the multi‑disciplinary team, including coordinating hospital discharges and intermediate care caseloads.
• Research and recommend IT solutions to improve service delivery.
• Explain the financial assessment process to service users and refer to the Financial Assessments and Benefits team.
• Collect and collate information from a variety of sources, including individuals with communication difficulties.
• Analyse information to determine risk, priority and required actions.
• Direct incoming referrals to appropriate teams and ensure all mandatory training is kept up to date.

• NVQ Level 4 in Health and Social Care or an equivalent qualification (enrolment available within the role).
• Experience working in a health and social care setting with patients/service users and the public.
• Knowledge and understanding of the Care Act legislation and eligibility assessments.
• Excellent communication and information technology skills.
• Ability to multi‑task, prioritise and work autonomously in a demanding environment.
• Experience of working with carers, families and colleagues in a multi‑disciplinary setting.

This is a 37.5‑hour post within the Intermediate Care Team, working Monday to Friday between 8:00 am and 6:00 pm, with some weekend and bank holiday work required.

• First fully integrated care organisation in England, offering a positive and vibrant working atmosphere.
• Opportunities for career development and training.
• Flexible working for staff carers through the Staff Carers policy and Carer’s Passport scheme.
• Support for staff members with health or care needs.

• We reserve the right to close vacancies early if we receive a high volume of applications.
• Please read the job description carefully and tailor your application to reflect the requirements of the role.
• Applicants who identify as part of the Armed Forces community will be guaranteed an interview, provided they meet the minimum essential criteria.
• Correspondence will be sent via Trac, text, and email.
• Applicants with no previous NHS experience will ordinarily be appointed to the minimum band.
• If you have not received an invitation to interview within 28 days of the closing date, please assume that your application has been unsuccessful.
• It is your responsibility to ensure the timely receipt of appropriate references.

The Trust is committed to preventing discrimination, valuing diversity and achieving equality of opportunity. No person (staff, patient or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010. If you require support you can obtain this from our Equality Business Forum which has representatives from all protected groups.