Healthcare Office Manager — HHA​/DSP Qualified

# Healthcare Office Manager — HHA/DSP Qualified Treasure Healthcare Services is hiring a dependable Healthcare Office Manager to support caregiver hiring, onboarding, scheduling, office operations, and weekend staffing coverage. The ideal candidate must be qualified to provide both HHA and DSP backup support when needed.

Call Position overview
** Treasure Healthcare Services
*
* Location:

Painesville, OH Employment:
Part-time Workplace:
On-site Compensation:
$20.00–$22.00 per hour Posted:
Aug 4, 2026

Position details## About this opportunity

Treasure Healthcare Services is seeking a dependable, organized, and experienced Healthcare Office Manager to support our growing home care and developmental disabilities service operations.
This is primarily an office-based position responsible for caregiver recruitment, interviewing, onboarding, scheduling, staff coordination, front desk coverage, and routine administrative support. The selected candidate must also be qualified to provide both Home Health Aide (HHA) and Direct Support Professional (DSP) services and may provide temporary backup coverage when a caregiver calls off or immediate client support is needed.

Key Responsibilities    
• Manage daily office activities and maintain an organized, professional work environment  
• Answer incoming calls and assist clients, families, employees, applicants, and visitors  
• Post open positions and respond to employment applications  
• Conduct initial interviews and assist with caregiver hiring decisions  
• Coordinate employee onboarding, orientation, credential collection, and required documentation  
• Help manage caregiver schedules, shift changes, call-offs, open shifts, and emergency coverage  
• Communicate schedule updates with caregivers, clients, and families  
• Maintain employee records, certifications, training documents, and related paperwork  
• Follow up with employees regarding missing documents, training, or scheduling concerns  
• Support routine caregiver supervision and help resolve basic employee concerns  
• Participate in client and family meet-and-greets, including DODD service meetings  
• Assist with coordinating HHA, DSP, personal care, companion care, and non-medical transportation services  
• Respond to weekend caregiver call-offs and locate qualified replacement staff  
• Provide temporary HHA or DSP backup coverage when no replacement is available  
• Report client, caregiver, scheduling, safety, or service concerns to management  
• Protect client confidentiality and follow HIPAA, agency, and workplace policies  
• Perform other reasonable office and administrative duties as assigned    Qualifications    
• High school diploma or GED  
• Previous experience as an HHA, DSP, caregiver, or direct-care professional  
• Must be qualified to work as both an HHA and DSP, or able to complete any remaining required training before providing direct-care coverage  
• Experience with scheduling, home care, developmental disabilities services, healthcare administration, or office support  
• Strong communication, organization, and time-management skills  
• Ability to communicate professionally with clients, families, employees, and applicants  
• Basic computer skills, including email, online applications, scheduling systems, and document management  
• Ability to handle confidential information appropriately  
• Valid driver’s license and reliable transportation  
• Ability to pass required background checks  
• CPR and First Aid certification, or willingness to obtain them  
• Ability to work independently and manage multiple responsibilities    

Preferred Experience    
• Previous home care office, staffing, scheduling, or supervisory experience  
• Experience interviewing, hiring, or onboarding caregivers  
•…