Workforce Support Specialist

Company Description

Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience.

Serving industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at

• Health & wellness benefits starting on day 1 of employment
• Paid parental leave
• 401K eligibility
• Tuition reimbursement
• Employee Assistance Program eligibility / Health Advocate
• Paid vacation and paid holidays

The Workforce Support Specialist will directly support employees and leaders for the Performance Tapes NA locations with day to day HR needs and will be based in Painesville, OH with travel required to Mt. Juliet, TN. They will support HR policies, procedures and programs of a specific group of sites/functions in the US. They will have primary support assignments but will be able to support across multiple groups/sites as needed.

Reporting to the US Workforce Support Manager, this individual will be the main point of contact for employees and managers regarding employee relations inquiries for their region.

• Provides positive employee relations & manager capability support across our sites. Use observations and data to recommend ER strategies and initiatives that will support employee morale and engagement. Ability to lead and influence change.
• Works in strong collaboration with other workforce support tiers to ensure employee inquiries and issues are resolved in a timely, friendly and comprehensive way.
• Supports employees and managers w/traditional support type of activities such as promotions, investigations, corrective actions, PIPs terms, and restructuring activities.
• Main point of contact for employees for HR related inquiries, complaints and customer service (e.g. case management, policy or protocol navigation).
• Primary liaison with HR workforce support leadership regarding policy reviews, policy improvements, training opportunities etc.
• Support leaders on finding and using resources on core processes such as GPS, Performance Management, Development etc.
• Coach employees and leaders as needed on how to navigate and resolve key leadership processes, managing conflicts etc.
• Build and maintain relationships & partnerships with assigned sites/groups.
• Master our digital toolset, in particular ad.a/Service Now. Support and resolve regional employee relations issues using Service Now. Continually look for ways to use technology to aid HR and EE experience.
• Support key projects passionate about new process or capability development/improvement.

• Change agent with ability to lead influence change with key stakeholders in a positive and constructive manner
• Excellent verbal and written communication skills.
• Detailed understanding of human resources and labor relations principles, practices, and procedures.
• Ability to manage multiple priorities /cases at once, knowing when to reach out for support and elevate as needed.
• Ability to successfully use digital case management and workflow management tools to complete core activities.
• Ability to create and maintain positive relationships with employees, functional leaders, and other team members.
• Ability to compile, research, and analyze information.
• Ability to compose and present comprehensive reports.

Requirements and Prior Experience

• Bachelor's degree in Human Resources, Business, or related field…