Department Manager in Training

Job Overview

Department Manager in Training. Ideal candidates should have previous Assistant Manager or long‑term Shift Leader experience. A background in quick‑service restaurants is strongly desired or experience in hospitality or retail. You must be 18 years or older for this position.

If you do not have prior Assistant Manager or long‑term Shift Leader experience, please consider applying for a Shift Leader or Crew position.

Department Managers lead shifts just like Shift Leaders to ensure customers receive fast, accurate, and friendly service every visit. Department Managers also lead a department. Responsibilities may include managing assigned systems; setting goals, delegating tasks, motivating teams, following up on tasks, creating action plans, and training other restaurant employees. There are three Department Managers in each restaurant.

• Guest Service Department Manager – Ensuring crew and managers deliver a great customer experience; LTOs are executed at a high level; service staff are trained in service procedures; community involvement initiatives are executed effectively; cleanliness of assigned area and planned maintenance of assigned equipment.
• Kitchen Department Manager – Ensuring the restaurant delivers great quality food quickly; food safety; managing food cost; completing inventory counts and truck orders; training kitchen staff; cleanliness of assigned area and planned maintenance of assigned equipment.
• People Department Manager – Interviewing, hiring, onboarding, retention, scheduling, crew training, manager training; monthly FUN calendar execution; positive culture; cleanliness of assigned area and planned maintenance of assigned equipment.

• Previous managerial experience in a restaurant, retail or hospitality environment.
• Positive team player with flexible schedules and a passion for fast‑paced work.
• Strong customer service focus and safety commitment.
• Excellent communication and decision‑making in a fast‑paced environment.

• Competitive pay
• Bonus program
• 6% 401(k) match
• Flexible scheduling
• Paid time off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Employee discounts and free meals
• Health, dental, vision and life insurance
• Short‑term and long‑term disability
• Discounted offers from partners such as Verizon, AT&T, Great Wolf Lodge, Regal Cinemas, car rentals, and more with
• And much more!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, disability status, genetic information, citizenship or any other class protected by federal or applicable state law. We provide reasonable accommodations for individuals with disabilities. Please contact the restaurant you are applying to request accommodations.