Receptionist​/Administration Assistant

Anchor Mill Medical Practice,4 Saucel Cres,Paisley PA1 1UB

Anchor Mill Medical Practice, Paisley

Are you a friendly, organised and professional individual who enjoys helping people? Would you like to work in a supportive healthcare environment where no two days are the same?

Anchor Mill Medical Practice is a large, well-established GP training practice in Paisley, caring for a diverse patient population. We are looking for a motivated and reliable Receptionist / Administration Assistant to join our welcoming team.

This is an excellent opportunity for someone with strong customer service skills who enjoys working with people and takes pride in providing a high standard of support.

20 hours per week over 4 days:

• Monday: 1.30pm - 6.00pm
• Tuesday: 8.30am - 1.00pm
• Thursday: 8.30am - 1.00pm
• Friday: 1.30pm - 6.00pm

Starting salary will be dependent on experience.

As part of our front-line administration team, you will play an important role in ensuring patients receive a positive and efficient service.

Duties include:

• Welcoming and assisting patients at reception
• Answering telephone enquiries professionally and courteously
• Booking, amending and cancelling appointments
• Processing prescriptions and incoming correspondence
• Signposting patients to the most appropriate service
• Liaising with hospitals and other healthcare providers
• Supporting a wide range of administrative tasks across the practice

We are looking for someone who:

• Has excellent communication and interpersonal skills
• Is confident using IT systems and learning new software
• Can remain calm and organised in a busy environment
• Enjoys working as part of a team
• Demonstrates professionalism and discretion when handling confidential information
• Has previous experience in a customer service, reception or patient-facing role

Experience in a GP practice or healthcare setting would be advantageous, as would familiarity with Vision and Docman systems, but this is not essential as full training will be provided.

• A friendly and supportive team environment
• Full training and ongoing support
• The opportunity to work within an established GP training practice
• A varied and rewarding role helping patients access the care they need
• NHS terms and conditions, including pension and annual leave benefits

Contract Type:
Permanent