Medical Secretary - Mental Health

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

Join NHS Greater Glasgow and Clyde, one of the largest healthcare organisations in the UK, and play a vital role in supporting the delivery of high-quality patient care within our Mental Health Services. As a Medical Secretary, you will provide comprehensive secretarial and administrative support to Consultants and their wider clinical teams, ensuring the smooth coordination of patient pathways and clinical services.

This is an excellent opportunity for an organised, proactive and compassionate individual who thrives in a fast-paced environment. In return, you'll be part of a supportive team working within an organisation that values dignity, respect, quality and teamwork. You'll make a meaningful difference to patients, carers and colleagues every day.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).

• Part-time, Permanent
• You will be based at Dykebar Hospital, Grahamston Road, Paisley, PA2 7DE
• Working Pattern:
  Monday - Friday 10.15 am-16.57pm

Please note the salary is Pro Rata for part time hours.

• Provide comprehensive secretarial and administrative support to Consultants and their clinical teams
• Manage complex diaries, appointments and schedules to support efficient service delivery
• Coordinate patient referrals, clinic appointments and admissions to support the patient journey
• Manage waiting lists and support compliance with NHS and Scottish Government waiting time targets
• Respond professionally to telephone, email and face-to-face enquiries from patients, carers and healthcare professionals
• Prepare and process clinical correspondence, reports, discharge summaries and clinic letters with a high degree of accuracy
• Liaise with multidisciplinary teams and external agencies to ensure patient information and records remain accurate and up to date

• HNC, SVQ Level III in Secretarial Studies, Business Administration or equivalent relevant experience
• Previous administrative or secretarial experience, ideally within a healthcare environment
• Proficient in Microsoft Office applications and a range of electronic systems
• Advanced keyboard, audio typing and document production skills with a strong focus on accuracy
• Knowledge and understanding of medical terminology
• Excellent organisational, communication and interpersonal skills with the ability to prioritise competing demands
• Ability to work independently, use initiative and maintain confidentiality, diplomacy and professionalism in sensitive situations

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based…