Senior Admin Officer REN

RENFREWSHIRE VALUATION JOINT BOARD

Renfrewshire Valuation Joint Board is an independent public authority, established in accordance with The Valuation Joint Boards (Scotland) Order 1995. The Joint Board is responsible for providing professional valuation and electoral registration services within the jurisdictions of Renfrewshire, East Renfrewshire, and Inverclyde Councils. This encompasses the compilation and maintenance of Valuation Rolls, Council Tax Valuation Lists, and Registers of Electors.

Our Mission

Our primary goal is to deliver high quality, effective, and responsive services to all stakeholders, ensuring accuracy, reliability, and professionalism in every aspect of our work.

Role Overview:
Senior Admin Officer

The Senior Admin Officer will be responsible for providing support to the Admin Managers in the effective delivery of the administrative service, carrying out a comprehensive range of clerical work of a responsible nature associated with the compilation and maintenance of the Valuation Roll, Council Tax Valuation List and Electoral Register and working within well-established parameters. You will also assist the Admin Managers in the supervision of Clerical Assistants in the preparation and maintenance of the valuation roll, council tax list and electoral register.

Some of the key tasks will include; provide clerical support to the Admin Managers and be responsible for day-to-day supervision, task allocation and prioritisation of workload for clerical staff. This includes involvement in first line absence reporting in line with the Board's Managing Absence Policy, performance monitoring, as well as discipline and grievance procedures. You will also operate a range of in-house computer systems including the electoral management system, the non-domestic valuation and council tax valuation systems and assist in the identification, investigation and implementation of new work practices to improve the quality and efficiency of the clerical team and/or deal with changes to electoral legislation.

Person Specification

• Applicants must have experience of performing a wide range of administrative tasks and using a range of software packages for word processing, spreadsheets and databases.
• Working knowledge of the Board's electoral and valuation management systems are essential as well as of the electoral registration process.
• Organisational, communication and customer service skills are essential.
• Essential you can prove ability to work under pressure to strict deadlines and be able to prioritise workloads.
• Applicant must also be self‑motivated, flexible to meet service demands and be able to work well independently as well as part of the team.
• The ability to work under pressure to strict legislative timetables is also essential.
• Desirable to have an SVQ Level 3 or equivalent in an Administration related subject, experience of working within an office environment and of utilising Microsoft Office.
• Experience of supervising staff as well as having well developed literacy and numeracy skills are desirable as well as being a car owner with the ability to use a car for business use.

Benefits of Working with RVJB

• Supportive working environment, encouraging skill development and growth.
• 35 hour working week and a modern approach to work, offering a flexible first approach where possible to requests from our employees to how they work.
• Family friendly policies - including flexible working and leave.
• Access to flexitime and an Employee Benefits Platform.
• Generous leave package, covering annual and public holidays.
• Training and development opportunities.
• Enrolment in the award‑winning Strathclyde Pension Fund local government pension scheme.
• Occupational sick pay.

Equality and Recruitment Process

RVJB…