Customer Service Advisor

This is a 6 Month Fixed Term contract.

Shift times: The agents work shift from 8am – 8pm. Shift patterns are 8am – 4pm, 9am – 5pm, 10am – 6pm & 12pm – 8pm. You will work a Saturday every 5/6 weeks which is a 9am – 5pm shift. The office is based on Ground Floor, Pavilion 2, St James Business Park 83 Linwood Road Paisley PA3 3BB
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Salary is £24,570

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

We are more than just a contact centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.

This role is perfect for someone who is passionate about providing help to those who need it most.

As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls. Collaborating with various smaller organisations, including charities, third sector and government entities, you will provide essential support to help service users explore their options and access the appropriate resources, making a significant difference in their lives.