Customer Service Administrator

Brightwork are currently supporting one of our established clients with the recruitment of Customer Service Administrators to join their busy customer service team on an ongoing temporary basis.

The successful candidates will be joining the client during a peak period! You will provide excellent customer service, support candidates through their application processes and keep in constant communication with them. The successful candidate must be enthusiastic and have a can‑do attitude!

• Processing application forms and handling correspondence
• Handling incoming and outgoing telephone calls
• Working to both individual and department targets ensuring all service levels are met
• Assisting with other departments across the business when required

• Good experience working within a customer service role, be confident speaking with customers over the telephone and handling customer enquiries
• Excellent written and verbal communication skills
• Good IT skills and confident working with MS office packages

This role is a great opportunity to work with a well‑known client and to your customer service and communication skills

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