E-Commerce Customer Success & Returns Specialist

An established industry player is seeking a dedicated customer service professional to enhance account health on e-commerce platforms. In this full-time role, you will manage buyer communications, oversee returns and refunds, and ensure customer satisfaction through effective reporting and feedback management. The position offers a dynamic work environment where your problem-solving and communication skills will be essential in supporting the invoicing and collections process.

If you are passionate about customer service and thrive in a fast-paced environment, this is a fantastic opportunity to make a significant impact.
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