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Empathetic Collections Advisor — Hybrid

Job in Paisley, Renfrewshire, PA1, Scotland, UK
Listing for: Nationwide
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Call Center / Support
Job Description & How to Apply Below
Position: Empathetic Collections Advisor — Hybrid Work

Nationwide is seeking a Collections Consultant to engage customers respectfully and empathetically, guiding them through available options to achieve positive outcomes. Successful candidates will thrive in a fast-paced environment while demonstrating a commitment to customer service.

This role offers flexible working arrangements, requiring time spent in-office at locations including Swindon, Northampton, Bournemouth, and others. Training typically lasts 9 weeks, with rewards such as accommodation support during the training period.

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