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Senior Customer Experience Leader – Process & Performance

Job in Paisley, Renfrewshire, PA1, Scotland, UK
Listing for: Nutramax Laboratories
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 53276 - 68498 GBP Yearly GBP 53276.00 68498.00 YEAR
Job Description & How to Apply Below
A leading manufacturing company in Lancaster is seeking an experienced Customer Service Manager to lead their team. The role focuses on improving customer experience through data analysis and effective management of KPIs and performance standards. The ideal candidate has 8+ years in customer service, with 5+ in a leadership position, and expertise in process improvement. This position is 100% on-site with an emphasis on operational excellence and team development.
Join us at Nutramax Laboratories as our next Senior Customer Experience Leader – Process & Performance in Scotland, United Kingdom. Step into the Senior Customer Experience Leader – Process & Performance role at Nutramax Laboratories in Scotland, United Kingdom and grow with us. Please review the full job details above before applying. If your experience matches this role, we encourage you to apply.
Position Requirements
10+ Years work experience
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