Job Coach; Internships

Salary: £28,000 (depending on experience)

Triage provides information, advice, guidance, skills, workplace training, work preparation and supportive recruitment services that help people secure a job, progress in the workplace and build meaningful careers.

Delivering from locations across Scotland and North East England, Triage partners with multiple public, private and community organisations. Working with local, regional, and national stakeholders, prime contractors and Jobcentre Plus, we deliver employment, education and training programmes that respond to the social, cultural, inclusive and economic growth agendas.

We are looking for people to join us, who reflect our values. With offices across the UK, our values are what helps unite our teams and provides us with a sense of belonging. No matter the location we work in, or the role we carry out, we feel a sense of community and that’s all because of our values. For us, our five values frame our interactions and set standards both internally and externally - they are the building blocks on how we do business.

“We thrive together”, “We do something amazing everyday”, “We never give up”, “We know our knowledge is power”, “We act with kindness”.

In other words, if you have a true passion for working with and helping others, Triage could be the employer for you.

We are seeking a committed Job Coach who will be responsible for providing on-the-job support to young individuals aged 16‑24 with Special Educational Needs and Disabilities (SEND) while undertaking work placements. Our goal is to provide personal and professional growth to young individuals, ensuring they achieve their fullest potential. This role involves working closely with interns and work placement providers to provide tailored support and engagement to ensure a positive and productive work experience, ultimately leading to greater independence and a successful transition into paid employment.

As a Disability Confident Leader, we wish to engage and encourage people with a disability or long‑term health condition to work for us, ensuring they have the opportunities to fulfil their potential and realise their aspirations. We will interview all disabled applicants who meet the minimum requirements for the job and make reasonable adjustments to ensure candidates are not disadvantaged in any way.

People Motivation, Coaching and Development | Programme Delivery | Stakeholder Engagement

• Experience of working in a target driven environment with proven success of engaging and supporting individuals.
• Previous experience working with young individuals with SEND, preferably in a vocational or educational setting.
• Experience in a training, guidance, education or learning environment that supports individuals.
• Patience, empathy, and a passion for supporting young individuals to achieve their goals.
• Must have excellent face‑to‑face and telephone communication skills with the ability to work on their own initiative.
• Possess high standards and have excellent organisational skills, being able to prioritise workloads and deadlines.
• A willingness to learn and ability to adapt to and embrace change.
• Must be dynamic and creative.
• Well organised and self‑motivated.
• Bachelor’s degree in Education, Social Work, Human Services, or a related field.
• Strong understanding of disability rights and inclusive practices.
• Experience of supporting individuals with an Education, Health and Care Plan (EHCP).
• Similar experience in a previous role.
• Partnership & Engagement experience, working with multiple stakeholders to support a participant journey.

• To effectively communicate the benefits of the programme and customise the programme delivery based in individual needs.
• Provide personalised coaching to develop job‑specific skills and essential soft skills such as communication, time management, and teamwork.
• Assist young interns in understanding and performing job tasks effectively.
• To motivate, stimulate and focus interns to positively engage in their work placements.
• To provide advice, guidance and support to interns during…