Project Manager, Operations Manager

## Project Manager Apply locations:
North Shields time type:
Full time posted on:
Posted Todayjob requisition :
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* Position Summary:

** The Project Manager is responsible for leading the successful delivery of major customer-facing capital projects, with particular emphasis on EPC-led, engineered-to-order project requirements. The role acts as the central point of coordination between Oseco Elfab’s internal teams and the customer’s project organisation, ensuring that project scope, schedule, deliverables, communication, risk, documentation, and commercial commitments are effectively managed from order acceptance through to shipment, handover, and project close-out.

The primary focus of this role is to ensure that major customer projects move seamlessly through Commercial, Engineering, Quality, Supply Chain, Manufacturing, Planning, Logistics, and Finance, while maintaining clear and professional communication with customer project teams, EPC contractors, inspectors, and other external stakeholders. The Project Manager will provide project visibility, drive accountability, identify and escalate risks, and ensure that customer expectations are managed with discipline, urgency, and  addition to major customer-facing capital projects, the Project Manager may also support general business project management activities, including capital machinery projects, process improvement projects, and new product development projects where structured project planning, cross-functional coordination, and stakeholder communication are required.
*** In addition to the outlined responsibilities, all employees are expected to consistently uphold and embody our company's core values and behaviours in their daily work, fostering a culture of integrity, collaboration, and excellence.
***** Key

Job Responsibilities:

**** Major Customer / EPC Project Delivery
*** Lead customer-facing major project execution from order acceptance through to delivery, documentation completion, shipment, and project close-out.
* Act as the primary project interface between Oseco Elfab and the customer’s project team, including EPC contractors, end-user representatives, inspectors, and appointed third-party stakeholders.
* Translate customer project requirements into clear internal actions, deliverables, schedules, responsibilities, and communication plans.
* Develop and maintain project plans, milestone schedules, action trackers, risk registers, communication records, and project status reports.
* Coordinate internal project activities across Commercial, Engineering, Quality, Supply Chain, Manufacturing, Planning, Logistics, and Finance.
* Ensure technical, quality, documentation, inspection, certification, testing, packaging, shipping, and commercial requirements are understood and delivered.
* Monitor project progress against customer milestones, contractual commitments, internal delivery dates, and agreed project deliverables.
* Identify project risks, constraints, and bottlenecks early, ensuring mitigation actions are agreed, owned, tracked, and escalated where required.
* Manage customer-facing project changes, including scope clarification, schedule impacts, documentation changes, inspection changes, and commercial variation requests.
* Support structured project reviews, customer progress meetings, internal project meetings, and formal project close-out reviews.##
** Internal Cross-Functional Coordination
*** Drive alignment between internal functions to ensure customer project requirements are delivered in a coordinated and controlled manner.
* Work closely with Commercial and Sales teams to ensure customer commitments, contractual requirements, and project expectations are clearly understood.
* Coordinate Engineering deliverables, technical clarification responses, drawing approvals, design reviews, and customer documentation submissions.
* Work with Quality to ensure inspection and test plans, certification, compliance requirements, customer hold points, and final documentation packs are delivered on time.
* Partner with Supply Chain to monitor supplier deliverables, special material requirements, outsourced processes, and vendor documentation.
* Coordinate with Manufacturing and Planning to ensure production schedules, capacity constraints, testing requirements, and shipment dates are visible and managed.
* Ensure project actions are clearly assigned, followed up, and closed in line with agreed project timing.##
** Customer Communication & Stakeholder Management
*** Provide clear, timely, and professional communication to customer project teams on project status, risks, actions, and required decisions.
* Prepare and issue customer-facing project reports, meeting agendas, minutes, action logs, and progress updates.
* Manage customer expectations around schedule, documentation, technical…