Business Analyst

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Zone & Co is a leading SaaS company committed to freeing finance teams from the limitations of clunky, disparate systems and manual processes. Our rapidly growing portfolio of solutions is built on the oracle Net Suite platform (the leading cloud-based ERP software platform) and offers advanced automation and integration solutions to a wide spectrum of business-critical functions, including complex billing & revenue recognition, to off-the-shelf advanced reporting, Payroll, AP automation, payments, reconciliations, approvals and more.

Zone helps over 3,000 companies worldwide work smarter, faster and more securely, whilst maximizing platform value. We do this with a growing innovation-minded team of over two hundred folks, based across North America, Europe and Asia Pacific.

Our journey has only just begun and we are excited to welcome talented individuals looking to grow alongside us. If this sounds interesting to you, we’d love to hear from you!

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The Business Analyst for AI Finance Products at Zone and Co is responsible for driving the successful development lifecycle of our artificial intelligence-powered finance solutions. This role involves serving as the critical link between business stakeholders and the technical development team, ensuring that product vision is translated into actionable requirements.

The Business Analyst will specifically focus on identifying, analyzing, and documenting business processes—with a crucial emphasis on the
Order to Cash workflow
—to inform the design of our AI Finance product. They are key to ensuring the product meets the needs of mid-size finance teams by generating clear requirements, managing the feedback collection loop, and driving process flow optimization.

• Conduct in-depth interviews and workshops with finance teams and business users to capture precise business needs.
• Prioritize and manage the requirements backlog in collaboration with the Product Owner.
• Translate business needs into clear, concise, and verifiable technical requirements for the development team.
• Identify, analyze, and communicate risks and issues related to requirements, scope, and process changes.
• Develop and execute test plans and test cases to validate that the delivered solution meets the documented requirements.
• Serve as the primary functional resource during the design and development phases, clarifying requirements for the engineering team.
• Provide training and support materials for new product features rolled out to business users.
• Ensure that all requirements and process documentation are thorough, traceable, and easily accessible.
• Work with cross-functional teams to scope projects and manage timelines effectively.
• Automate reporting and analytical tasks related to project status and requirements traceability.
• Present findings and recommendations to executive leadership and cross-functional teams.
• Support data governance initiatives to ensure data integrity and accessibility across finance systems.
• Other duties as prescribed - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

• Must have 3+ years of experience as a Business Analyst, Systems Analyst, or similar role, with a focus on enterprise software or product development.
• Background in mid-size finance teams is a must
  , with direct experience or deep knowledge of core financial processes, particularly the Order to Cash workflow
  .
• Bachelor’s Degree in Business, Finance, Computer Science, or a related quantitative field required, Master’s preferred.
• Demonstrated proficiency in requirements modeling (e.g., user stories, use cases, process flowcharts) and using requirements management tools.
• Experience with ERP systems or financial software is highly preferred.
• Solid understanding of the software development lifecycle (SDLC), Agile methodologies, and working with technical teams.
• Ability to…