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Leader: AI-Driven Support & Global Impact

Job in Paisley, Renfrewshire, PA1, Scotland, UK
Listing for: Caseware
Full Time position
Listed on 2026-07-06
Job specializations:
  • IT/Tech
Job Description & How to Apply Below
Position: Knowledge Base Leader: AI-Driven Support & Global Impact

Caseware in the United Kingdom is seeking a Knowledge Manager to lead their global customer support knowledge base strategy. The ideal candidate will have over 5 years of SaaS knowledge management experience, expertise with Salesforce Knowledge, and strong skills in analytics and communication.

This role involves ensuring content accuracy, improving customer experiences, and collaborating across teams. Competitive compensation, health insurance, and a commitment to work-life balance are offered.

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