Service Desk Lead: ServiceNow & IT Support Excellence
Job in
Paisley, Renfrewshire, PA1, Scotland, UK
Listed on 2026-08-29
Listing for:
NHS National Services Scotland
Full Time
position Listed on 2026-08-29
Job specializations:
-
IT/Tech
IT Project Manager, HelpDesk/Support, Systems Administrator, IT Support
Job Description & How to Apply Below
NHS Greater Glasgow and Clyde (NHSGGC) is seeking an experienced Service Support Manager to lead IT Service Desk services across NHSGGC and partner organisations. You will combine service leadership with hands-on Service Now expertise to improve user experience and support processes.
Based at Westward House, this full-time, permanent role offers opportunities to shape workflows, manage incidents and guide digital service improvements in a large NHS environment.
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