Shipping Administrator

Great businesses rely on strong operational foundations - accurate information, effective processes, compliant documentation, and dependable administration that keeps goods moving smoothly across the world. In a global export environment, attention to detail, timely communication, and robust controls are essential to ensuring shipments are dispatched accurately, customers receive their orders on time, and international requirements are consistently met.

As aShipping Administrator, you'll play an important role within the operational team, supporting the end-to-end administration of global outbound shipments. From preparing shipping and export documentation to monitoring air, sea, and road deliveries, supporting customer invoicing, maintaining accurate records, and managing import and export administration, you'll help ensure shipments progress efficiently, accurately, and in line with both company procedures and international regulations.

Working closely with Distribution, Sales Support, and wider operational teams, you'll combine strong organisation, numerical accuracy, attention to detail, and commercial awareness to provide a professional and dependable shipping administration service across the business.

• Prepare and process accurate shipping, export, and customer documentation to support timely global dispatch and delivery.
• Track and monitor airfreight, sea freight, and road shipments worldwide, ensuring all documentation and administrative requirements are completed within required timescales.
• Maintain accurate shipping, health certificate, and export records, ensuring documentation is appropriately filed, retained, and audit-ready.
• Support customer invoicing, credit letters, insurance administration, and multi-currency invoicing controls, maintaining a zero-tolerance approach to errors.
• Complete accurate data input, data cleansing, and general import and export administration in line with company procedures and requirements.
• Ensure all activities comply with international export regulations, internal policies, and established controls, identifying and escalating discrepancies, risks, or complex queries where required.
• Build strong working relationships with Distribution, Sales Support, and wider stakeholders, communicating priorities and requirements clearly while meeting deadlines and service-level expectations.
• Contribute to continuous improvement by identifying opportunities to improve accuracy, efficiency, and processes, while supporting the wider administration team with ad hoc duties as required.

• You have proven experience within a shipping, logistics, export, or international administration environment, ideally gained within a busy and commercially focused organisation.
• You have experience with shipping documentation, export processes, logistics administration, or customer invoicing, with a strong understanding of accuracy throughout the shipment lifecycle.
• You are highly numerate and detail focused, with a methodical approach and a commitment to getting information right first time, particularly across documentation, invoicing, and currency conversion.
• You are organised and resilient, able to manage competing priorities, work effectively under pressure, and consistently meet demanding deadlines without compromising quality.
• You are proactive, driven to succeed, and demonstrate a positive “can do, will do” attitude, taking ownership of responsibilities and seeing tasks through to completion.
• You have advanced IT skills, including experience managing data and working with ERP systems, and are confident learning new systems, processes, and technologies.
• You communicate clearly and professionally, building strong working relationships across Distribution, Sales Support, and the wider business while working collaboratively to resolve issues.
• You are confident…