Housekeeping Assistant

About the role

As a Housekeeping Assistant at HC‑One, kindness will be at the heart of everything you do. It’s what shapes our care across Dementia, Nursing, Residential, and Specialist homes. Our Residents are people with rich lives and personal stories. By joining HC‑One, you’ll help give something back — through care, respect, and attention to detail.

You’ll help create a clean, safe, and welcoming home. Your work will make a real difference every day.

Key responsibilities include:

• Cleaning bedrooms, bathrooms, and communal areas
• Following cleaning schedules and tasks set by the team lead
• Using products safely and following hygiene procedures
• Supporting infection control and safety standards
• Helping with laundry and linen care
• Reporting any issues or repairs as needed

You’ll take pride in your work and keep everything spotless. Whether you’re ticking off tasks or jumping in to lend a hand, you’ll do it with care and compassion. Some housekeeping experience is helpful, but full training is provided. You’ll need to be organised, manage your time well, and work with attention to detail. Most of all, you’ll bring a positive attitude and be kind and respectful in every conversation — with Residents, visitors, and your team.

Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.

At HC‑One, kindness is more than a word—it’s a way of life. We believe that caring for people means caring about what matters most to them, so we can support them to live their best possible lives.

To provide the kindest possible care, everyone at HC‑One brings and nurtures five key qualities — what we call Kindness the HC‑One Way:

• We are curious — asking questions, seeking to understand.
• We are compassionate — walking in the shoes of others.
• We are creative — finding practical ways to make things happen.
• We are courageous — supporting residents to live the life they choose.
• We are dependable — people can always count on us.

We welcome applicants from all backgrounds.

We are actively developing digital care planning. If you are comfortable with technology, or open to learning, you’ll be supported every step of the way.

Please note:

We are only able to consider applications from individuals who already have the full right to work in the UK. Unfortunately, we cannot offer sponsorship or accept applications from those on a time‑limited visa. Applications that do not meet this criteria will not be progressed.

We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a wide variety of benefits and services to support your physical and psychological well‑being throughout your career as a Housekeeping Assistant, and we will invest in you and you will enjoy additional support and benefits including:

• Paid Enhanced DBS/PVG
• Free uniform
• Hourly rate is subject to experience and qualifications.
• Company pension scheme
• 28 days annual leave inclusive of bank holidays
• Group life assurance cover
• Wagestream – financial wellbeing and flexible access to pay as you need it
• Award‑winning learning and development and support to achieve qualifications.
• GP online – a service providing around the clock GP consultation via an interactive app – available to you and your children under 16
• Opportunity to learn from experienced colleagues as part of an outstanding and committed team.
• Colleague discounts – access to over 1600 high‑street discounts including carefully selected discount partners.
• Wellbeing – free of charge access to an independent and confidential Employee Assistance Programme, giving colleagues and their families access to 24/7, 365 support for a whole range of issues.
• Excellent recognition schemes such as "Kindness in Care" and Long Service Awards.
• An attractive refer a friend scheme of up to £1000 per referral, depending on the role