Head of Commercial Business & Major Events

The opportunity you've been waiting for. Paisley Town Hall has reopened. Paisley Arts Centre is live. Paisley Museum Reimagined is next. One Ren has made significant capital investments in its venues and the ambition is clear. What's needed now is the commercial leader who can turn that infrastructure into a thriving, financially sustainable operation.

This is a senior role with real scope. You will lead the commercial strategy across retail, hospitality, events, venue hire, and box office. You will shape how audiences experience One Ren's venues and influence how Paisley and Renfrewshire are perceived locally, nationally, and internationally.

You will lead the Commercial Development Team and take ownership of delivering income growth across every strand of One Ren's commercial activity.

• Build and deliver annual commercial business plans that meet financial and audience targets across retail, hospitality, events, and venue hire.
• Drive revenue growth across the newly opened Paisley Town Hall and Paisley Arts Centre, and support the reopening of Paisley Museum Reimagined.
• Identify and implement commercial opportunities that increase visitor spend, improve conversion rates, and attract new audiences.
• Work alongside the Strategic Operations Manager and Marketing Team to integrate commercial, operational, and audience development activity.
• Negotiate and review commercial contracts with suppliers and partners to maximise return to the organisation.
• Report regularly to senior leadership on commercial performance against strategy, budgets, and KPIs.

• Proven senior experience leading commercial operations in a complex organisation with both commercial and public-benefit objectives.
• A track record of income growth across multi-channel environments: retail, hospitality, events, or venue-based operations.
• Strong financial acumen, with experience of budgeting, forecasting, and delivering against agreed KPIs.
• Confident in procurement, third-party relationship management, and contract negotiation.
• An effective people leader who can motivate a team and influence at a senior level.

• Salary: £70,245 to £74,624 (Grade 13)
• Contract:
  
  Temporary for 12 months with view to going permanent, 37 hours per week
• Location:
  
  Hybrid, based at One Ren Central Office, Paisley
• 21 days annual leave plus 12 public holidays, with service-linked increases
• Option to purchase up to 5 additional days' leave
• Access to Strathclyde Pension Fund (employee contribution 7.9%, employer 17.5%)
• Free or discounted access to One Ren leisure facilities for you and up to two nominated friends or family members
• Access to occupational health, physiotherapy, CBT, and mental health support via Time for Thriving
• Discounts with local and national retailers via the employee benefits platform
• Discount on food and beverages at One Ren venue cafes

One Ren is a charitable trust operating across Renfrewshire, delivering cultural, leisure, and sporting opportunities for communities of all backgrounds. Its portfolio includes theatres, museums, arts centres, leisure facilities, and a growing events programme.

Having completed significant capital investment in its flagship venues, One Ren is now focused on maximising the commercial and cultural potential of those assets with this role sitting at the heart of that ambition.