Business Support Manager

Venesky-Brown’s client, a public sector organisation in Paisley, is currently looking to recruit a Business Support Manager for an initial 12 month contract on a rate of £28.29/hour PAYE. This role will initially be based onsite in Paisley with a move towards hybrid working after training is complete.

• Manage the tactical delivery of services provided by the Business Support Unit. Ensure that general clerical and administration duties, including the provision of document preparation services, are completed in an effective and efficient manner.
• Under the broad direction of the Divisional Commander/Senior Business Co-ordinator, manage all relevant staff within the Business Support Unit. This will include the co-ordination of recruitment and selection, staff appraisals, training needs, personal development and performance, grievances and disciplinary matters.
• Provide advice and assistance to the Divisional Command Team in relation to business support matters on a day-to-day basis, and act as a point of contact in the absence of the Senior Business Co-ordinator.
• Support the Divisional Commander/Senior Business Co-ordinator in the development and implementation of business support services.
• Manage the administration of computerised systems and hard copy files. Ensure the accuracy of data entered into or extracted from computerised systems, databases and files.
• Ensure that general housekeeping and security responsibilities are fulfilled.
• Analyse statistical information and prepare written and verbal reports.
• Assume responsibility for the maintenance of supplies, services and asset inventories. Work in collaboration with others to ensure that all assets are fit for purpose and co-ordinate the maintenance of divisional facilities and resources.
• Acting as the single point of contact, ensure that policies and local directives, including Business Continuity, Health and Safety, Risk and Business Assurance and Best Value are effectively deployed to support internal customers and stakeholders.
• Work collaboratively to support Divisional Command and Finance colleagues, utilising local knowledge to provide qualitative assessments and information to assist/inform the management of divisional budgets and forecasts.
• Will be responsible for managing and assessing risk within all areas of managerial/supervisory responsibility.
• Carry out any other reasonable duties commensurate with the role as required by line management.
• Educated to HND level (or equivalent) in a business discipline plus proven experience in managing a business critical administrative function OR where no formal qualifications exist, proven experience at management level in a similar environment.
• Effective problem solving and interpersonal skills are essential, as is the ability to build relationships with internal contacts and customers including senior stakeholders. Must be able to work under pressure and adhere to deadlines.
• Must display effective leadership and must be able to work on their initiative.