Deputy Store Manager

Overview

Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create a chic collection of contemporary, great quality staples and elevated fits. Relaxed Glamour was born from fusing relaxed comfort with glamorous yet wearable fashion trends. As a Deputy Store Manager at Mint Velvet, you will support, lead and motivate your team to achieve a range of brand-driven KPIs and key objectives such as Customer Focus, Visual Excellence, Commerciality, Operations & Communication, and Leading the Team, all while living and representing the Mint Velvet brand values.

Our Values With Soul. Courage & Resilience. Passion & Drive. Entrepreneurial Spirit. Collaborative.

• Know and share the Mint Velvet brand story, understand how it shapes the here and now and influences the future of retail
• Demonstrate outstanding understanding of Mint Velvet’s market position and competitors and use this to generate and act on any ideas, opportunities or concerns that may impact your store
• Be proactive in driving your own personal development and continually improving your performance
• Achieve exceptional visual delivery which reflects the Mint Velvet visual guidelines; creating a sanctuary of style and service that enhances the customer journey and overall experience in-store
• Follow and adhere to all policies and procedures and run a sound and robust operation
• Achieve remarkable results across sales, costs, stock loss and payroll
• Understand the ever-changing retail landscape and use available data to drive an omnichannel approach

You’ll need to have proven experience in all areas of the Deputy Manager role—having managed a small team, excelling in people management, and able to consistently deliver great service to Mint Velvet customers. You’ll need to be an inspirational, helpful and informed role model and know, wear and live the Mint Velvet style.

You'll be rewarded with... A competitive salary and great career prospects in a fast-paced and growing business, 33 days holiday (including bank holidays), a discretionary quarterly bonus scheme with generous staff discount and clothing allowance.

In 2009, co-founders Liz, Lisa and Jane came up with the idea for Mint Velvet. The concept of Relaxed Glamour is easy, effortless clothing that can be slipped on to create a luxe look on even the busiest of days. Mint Velvet is known for easy shapes, beautiful prints and flattering fits, with signature Relaxed Glamour aesthetics across a range of products including accessories, active

Wear, homeware and gifts.