Retail Assistant

Location

Unit G, Clacton Trade and Leisure Park, Clacton on Sea, CO15 1HX

Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople – the nuts and bolts behind the job, always ready to save the day (or at least the project). From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores, plus industry‑leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.

You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. As a Retail Assistant you’ll take your time to really get to know them while delivering genuinely great service. You’ll always be kept busy with a variety of tasks that keep the store running smoothly, supported by excellent training programmes and varied shift patterns to support a healthy work‑life balance.

• Deliver outstanding customer service at the till and throughout the store
• Pick and pack orders for delivery and in‑store pick‑ups
• Stock shelves and maintain product displays
• Prepare and manage deliveries to customers
• Assist colleagues with store re‑pro and other operational duties
• Maintain a clean, safe, and welcoming store environment

Monday – Friday (7am to 8pm)

Saturday (7am to 6pm)

Sunday (9am to 4pm)

Enjoy savings of up to 25‑39% on bikes and accessories through the Cycle to Work Scheme.

Receive discounts at Screwfix, B&Q, and other major high‑street retailers.

Become a Kingfisher shareholder with a variety of schemes to choose from.

20% off a Nuffield Gym membership, including a free 7‑day pass.

Customise your health plan with treatments such as dental care and acupuncture and claim back money for eligible services.

Celebrate milestones with extra pay, bonus holiday days, and tangible rewards.

Choose your contribution amount and receive up to 14% monthly match.

Opt into the pension scheme and receive up to 4× your annual salary through Death in Service payment.

Access free wellbeing resources and a confidential counselling service.

Enjoy 20% off all B&Q and Screwfix products.

Partnered with Mind, the UK’s leading mental health charity, providing supportive tools for your mental health.

Stay connected with colleagues via our community platform, whether you work from stores, offices or home.

Advance job‑related skills or explore new interests (e.g., guitar) with learning tools such as Linked In Learning.

Inclusive policy for all parents, offering competitive pay beyond statutory requirements.

• First Steps to Management – 16‑week programme for Service Assistants aiming to become Trade Counter Supervisors.
• Power Up to Trade+ – 12‑15‑month programme offering a Trade Supplier Apprenticeship at Level 2 and the chance to become a Trade+ Sales Supervisor.
• Trade Up to Branch Manager – 15‑month programme combining close supervision and structured learning, culminating in a Level 4 Retail Manager Apprenticeship.
• Learning for Life – Life‑skills programmes including Maths and English coaching for colleagues and their families.

"You get a different range of tasks every day. One day doing delivery, the next serving customers." – Joshy Phillips, Service Assistant

"My day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves and doing store repro." – Thiago, Trade Counter Assistant

"The supervisor position is a really good opportunity to learn and progress." – (Unnamed)

We thrive on celebrating individuality. A warm, equal, and inclusive culture is integral to our values. Our Employee Inclusion Network, 'Us', is an open space for sharing ideas, learning about allyship, and fostering a fairer workplace. Led by true Ambassadors for Diversity & Inclusion, it encourages colleagues to freely express themselves.